Errors on invoice and customer portal usage graphs

What to do

• Check whether your product depends on Orb. Check your stack

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• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2025-04-07 18:32 UTC and 2025-04-07 07:00 UTC may need a replay.

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Updates from Orb 1

1. resolvedApr 7, 2025, 7:00 AM UTC

   From 04/07/25 07:14 to 04/07/25 15:28 UTC, customers attempting to load usage graph data for upcoming invoices in their customer portal or on the invoice portal would have encountered an error that prevented the graph from rendering. This did not impact internal views of the invoice, calculations of invoice or usage amounts, invoice issuance, or usage ingestion. The cause of this issue was a recently modified front-end component that did not properly account for data routing behavior in external portal views. The issue was resolved at 15:28am UTC.

   provider

Corrections

None so far.

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