Seller dashboard logins are failing with timeouts

What to do

• Check whether you use Paddle in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-07-16 08:25 UTC and 2026-07-16 08:24 UTC may need a replay.

• Subscribe to Paddle's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=paddle works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Paddle 2

1. identifiedJul 16, 2026, 8:00 AM UTC

   We’ve identified an issue affecting access to the Paddle seller dashboard sign-in flow at [vendors.paddle.com](http://vendors.paddle.com "vendors.paddle.com") and [sandbox-vendors.paddle.com](http://sandbox-vendors.paddle.com "sandbox-vendors.paddle.com"), caused by a third-party incident. Users who are already signed in are not affected. The issue is only impacting new sign-in attempts. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com").

   provider

2. resolvedJul 16, 2026, 8:24 AM UTC

   The incident affecting access to the Paddle seller dashboard sign-in has been fully resolved. All services are now operating normally. We are closely monitoring the platform to ensure continued stability. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.

   provider

Corrections

None so far.

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