Degraded Workflows affecting AU region

What to do

• Check whether you use Pantheon Workflow Operations in au, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 58m it lasted.

  Anything that failed between 2026-08-18 07:05 UTC and 2026-08-18 11:03 UTC may need a replay.

• Subscribe to Pantheon's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 3

1. investigatingAug 18, 2026, 7:05 AM UTC

   We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks]. This is affecting sites in the Australia (AU) region. Our engineers are actively working on a fix. We'll post progress updates regularly on this page. We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.

   provider

2. monitoringAug 18, 2026, 8:54 AM UTC

   Our engineers have implemented a fix. Customers are advised to retry any affected workflow tasks. We continue to actively monitor the situation. Please reach out to support if you continue to encounter issues.

   provider

3. resolvedAug 18, 2026, 11:03 AM UTC

   We have concluded our monitoring period and have deemed this incident resolved. Thank you for your patience. If you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.

   provider

Corrections

None so far.

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