Degraded site creation

What to do

• Check whether you use Pantheon Spinup Operations. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 7h 12m it lasted.

  Anything that failed between 2026-08-18 15:35 UTC and 2026-08-18 22:47 UTC may need a replay.

• Subscribe to Pantheon's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 9

1. investigatingAug 18, 2026, 3:35 PM UTC

   We are currently investigating degraded performance or failures in certain platform workflows, such as site creation. This may affect your ability to create new sites. Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page. We recommend waiting on creation of sites until the issue is resolved.

   provider

2. investigatingAug 18, 2026, 4:08 PM UTC

   We are continuing to investigate this issue.

   provider

3. identifiedAug 18, 2026, 4:49 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

4. identifiedAug 18, 2026, 5:28 PM UTC

   We are continuing to work on a fix for this issue.

   provider

5. identifiedAug 18, 2026, 6:09 PM UTC

   We are continuing to work on a fix for this issue.

   provider

6. identifiedAug 18, 2026, 7:09 PM UTC

   We are continuing to work on a fix for this issue.

   provider

7. identifiedAug 18, 2026, 8:29 PM UTC

   We are continuing to work on a fix for this issue.

   provider

8. monitoringAug 18, 2026, 9:37 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

9. resolvedAug 18, 2026, 10:47 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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