Dashboard Login Issues

What to do

• Check whether you use Pantheon Dashboard in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4h 16m it lasted.

  Anything that failed between 2026-07-27 07:33 UTC and 2026-07-27 11:49 UTC may need a replay.

• Subscribe to Pantheon's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 4

1. investigatingJul 27, 2026, 7:33 AM UTC

   We are currently experiencing an issue with the "Connect to Google" login option on the Pantheon Dashboard. All live sites remain fully operational and unaffected. Our engineering team is actively working to identify the root cause and implement a resolution. If you need immediate assistance, please contact us by email at helpdesk@pantheon.io. We will provide our next update as soon as more information becomes available.

   provider

2. investigatingJul 27, 2026, 8:38 AM UTC

   We’re actively investigating the issue and will keep you updated. For urgent support, please contact helpdesk@pantheon.io.

   provider

3. monitoringJul 27, 2026, 10:09 AM UTC

   A fix has been deployed, and the initial Dashboard login tests reflect positive results. Our team is closely monitoring. We will provide a final update once the resolution is verified. If you continue to experience the same issue, please contact us directly at helpdesk@pantheon.io.

   provider

4. resolvedJul 27, 2026, 11:49 AM UTC

   This incident has been resolved. Google login option is now working as expected Thank you for your patience.

   provider

Corrections

None so far.

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