Pantheon: Dashboard Performance Issues

What to do

Check whether you use Pantheon Dashboard in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 1h 16m it lasted.
Anything that failed between 2026-02-04 18:17 UTC and 2026-02-04 19:34 UTC may need a replay.
Subscribe to Pantheon's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

monitoringFeb 4, 2026, 6:17 PM UTC
We are currently observing reduced performance affecting the Dashboard. A fix has been deployed, and our Engineering team is actively monitoring the platform to ensure performance continues to return to normal. We appreciate your patience while we finalize recovery. Need Immediate Assistance? If you require urgent support during this time: General urgent concerns: Please submit a support ticket or use live chat. If the Dashboard is inaccessible: Contact us directly at helpdesk@pantheon.io
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resolvedFeb 4, 2026, 7:34 PM UTC
This incident has been resolved, and the Dashboard has returned to normal operation.
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Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Pantheon still down?

No, this incident was resolved 2026-02-04 19:34 UTC. For Pantheon's live state, see https://down.guide/pantheon.

How long did it last?

1h 16m, from 2026-02-04 18:17 UTC to 2026-02-04 19:34 UTC, by the times Pantheon posted.

What was affected?

Pantheon named Dashboard in us.

What caused it?

Pantheon hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pantheon's official status page, https://status.pantheon.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.