Dashboard – Degraded Performance

What to do

• Check whether you use Pantheon Dashboard in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 10m it lasted.

  Anything that failed between 2026-08-20 21:16 UTC and 2026-08-20 22:26 UTC may need a replay.

• Subscribe to Pantheon's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 3

1. investigatingAug 20, 2026, 9:16 PM UTC

   We are investigating reports of degraded performance affecting the Dashboard interface. A subset of users may experience slow loading times or intermittent issues loading site environments. Live hosted sites and environment uptime are fully operational and unaffected. Our Engineering team is actively working to identify the root cause and restore normal functionality. Need Immediate Assistance? General concerns: Submit a support ticket or reach out via Live Chat. If the Dashboard is inaccessible: Contact us directly at helpdesk@pantheon.io. We will provide another update within 30–60 minutes, or as soon as new information becomes available.

   provider

2. monitoringAug 20, 2026, 9:23 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

3. resolvedAug 20, 2026, 10:26 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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