- Level
- confirmed
- Worst impact
- Degraded
- Components
- Dashboard
- Regions
- us
- Down Index
- 25of 100
What to do
Check whether you use Pantheon Dashboard in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 46m it lasted.
Anything that failed between 2026-05-25 15:53 UTC and 2026-05-25 20:39 UTC may need a replay.Subscribe to Pantheon's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Pantheon 6
- investigating
We are currently experiencing an issue causing slow loading times and intermittent errors within the Pantheon Dashboard. All live sites remain fully operational and unaffected. Our Engineering team is actively working to isolate the root cause and restore normal performance. We appreciate your patience as we resolve this deployment blocker. If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at helpdesk@pantheon.io.
provider
- investigating
We are continuing to investigate the root cause of the Dashboard performance issues. Users may continue to experience slow loading times or temporary timeouts. Live sites are unaffected. We are actively working on a fix to restore normal operations. If you need immediate assistance and are unable to access support through the dashboard, please contact us at helpdesk@pantheon.io.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are continuing to work on the Dashboard performance issues. The dashboard is operating normally. We are continuing to investigate the root cause. All live sites remain unaffected. Our next update will be provided within the hour, or sooner as information becomes available. If you require urgent assistance, please contact helpdesk@pantheon.io.
provider
- monitoring
A fix has been deployed, and the Dashboard is now running normally with stable loading times. Our Engineering team is monitoring the environment closely to ensure performance remains stable and to confirm the issue is completely resolved. We will provide a final update once the resolution is verified. If you continue to experience any performance degradation, please contact us directly at helpdesk@pantheon.io.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4a8026fabe
Is Pantheon still down?
No, this incident was resolved 2026-05-25 20:39 UTC. For Pantheon's live state, see https://down.guide/pantheon.
How long did it last?
4h 46m, from 2026-05-25 15:53 UTC to 2026-05-25 20:39 UTC, by the times Pantheon posted.
What was affected?
Pantheon named Dashboard in us.
What caused it?
Pantheon hasn't published a root cause. If it does, it shows here.
Where does this come from?
Pantheon's official status page, https://status.pantheon.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.