Dashboard Performance and Terminus-related Issues

What to do

• Check whether you use Pantheon Dashboard, Workflow Operations, Terminus Operations, Front-End Sites (Beta) in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 24m it lasted.

  Anything that failed between 2026-02-09 17:31 UTC and 2026-02-09 18:56 UTC may need a replay.

• Subscribe to Pantheon's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 3

1. investigatingFeb 9, 2026, 5:31 PM UTC

   We are currently observing reduced performance affecting Dashboard loading, Terminus-related workflows, and some frontend site builds. Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We understand this may impact your workflow and appreciate your patience while we work toward resolution. Need Immediate Assistance? If you require urgent support during this time: General urgent concerns: Please submit a support ticket or use live chat. If the Dashboard is inaccessible: Contact us at helpdesk@pantheon.io.

   provider

2. monitoringFeb 9, 2026, 6:15 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

3. resolvedFeb 9, 2026, 6:56 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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