- Level
- confirmed
- Worst impact
- Degraded
- Components
- Dashboard
- Down Index
- 21of 100
What to do
Check whether you use Pantheon Dashboard. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 25m it lasted.
Anything that failed between 2026-05-05 16:09 UTC and 2026-05-05 19:33 UTC may need a replay.Subscribe to Pantheon's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Pantheon 3
- investigating
We are currently investigating an issue where site traffic metrics are incorrectly displaying as zero within the dashboard. Please be assured that this is a reporting-only issue: all hosted sites remain fully operational, and the dashboard itself is online and accessible. Our Engineering team is working to determine if this is a visual latency error or a delay in the data processing pipeline. If you are experiencing any issues beyond these specific metric displays, please reach out to Support via chat or ticket for immediate investigation. We will provide another update within the next 1–2 hours or as soon as more details become available.
provider
- monitoring
We have implemented a fix to resolve the reporting issue affecting the Site Metrics page. While the data pipeline has been restored, please be aware that zero-value metrics may remain cached in your browser for up to six hours. To mitigate this and view your updated traffic data immediately, we recommend clearing your browser’s cache to force a fresh download of the metrics. Our team will continue to monitor the situation closely to ensure stability, and we sincerely appreciate your patience throughout this process.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-61dee4dad7
Is Pantheon still down?
No, this incident was resolved 2026-05-05 19:33 UTC. For Pantheon's live state, see https://down.guide/pantheon.
How long did it last?
3h 25m, from 2026-05-05 16:09 UTC to 2026-05-05 19:33 UTC, by the times Pantheon posted.
What was affected?
Pantheon named Dashboard.
What caused it?
Pantheon hasn't published a root cause. If it does, it shows here.
Where does this come from?
Pantheon's official status page, https://status.pantheon.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.