- Level
- confirmed
- Worst impact
- Degraded
- Components
- Dashboard, Workflow Operations, Terminus Operations
- Regions
- us
- Down Index
- 27of 100
What to do
Check whether you use Pantheon Dashboard, Workflow Operations, Terminus Operations in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 22h it lasted.
Anything that failed between 2026-08-04 18:37 UTC and 2026-08-06 17:11 UTC may need a replay.Subscribe to Pantheon's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Pantheon 12
- investigating
Our internal monitoring has detected elevated error rates impacting Dashboard performance. A subset of users may experience degraded responsiveness or issues loading site environments. Live hosted sites and uptime remain fully operational and unaffected. Our Engineering team is actively investigating the issue to restore full functionality as quickly as possible. Need Immediate Assistance? General concerns: Submit a ticket or reach out via Live Chat. - If the Dashboard is inaccessible: Contact us directly at helpdesk@pantheon.io. - We will provide another update within 30–60 minutes, or as soon as new information becomes available. Thank you for your patience.
provider
- investigating
We are continuing to investigate this issue. We have also received reports of degraded performance impacting Terminus Operations, which our Engineering team is now looking into alongside the Dashboard and Workflow issues. Live hosted sites and uptime remain fully operational and unaffected. We will provide another update as soon as more information becomes available.
provider
- identified
Our Engineering team has identified the root cause of the degraded performance impacting the Dashboard, Workflow, and Terminus Operations. We are currently running a necessary backend process to resolve the issue, which will take some time to complete. Live hosted sites and uptime remain fully operational and unaffected. We will provide our next update in 2 to 3 hours, or sooner if the situation changes.
provider
- identified
We are still working through the necessary backend process to resolve this issue, which is expected to take some additional time. Live sites remain fully operational and unaffected. We'll provide our next update in 3 hours, or sooner if the situation changes.
provider
- identified
Our engineering team is actively working to resolve this issue and continues to make progress. Live sites remain fully operational and remain unaffected. We'll provide our next update in 3 hours, or sooner if there are any significant developments.
provider
- identified
Our engineering team continues to make progress toward resolving the issue. Live sites remain fully operational and are not affected. We appreciate your patience while we restore full dashboard functionality. Our next update will be provided within 3 hours, or sooner if additional information becomes available.
provider
- identified
Our engineering team continues to work through the necessary backend processes to resolve the issue. This work is progressing as expected, and live sites remain fully operational and are not affected. Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.
provider
- identified
Our engineering team continues to work through the necessary backend processes to resolve the degraded performance. This work remains ongoing as expected. Live hosted sites and uptime are fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.
provider
- identified
The necessary backend processes are still actively running to resolve the degraded performance. Our engineering team is continuing to monitor the progress. Live hosted sites and uptime remain fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.
provider
- identified
Our engineering team continues to make progress toward resolving the issue. Live hosted sites remain fully operational and are not affected. Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved, and full performance has been restored to the Dashboard, Workflow Operations, and Terminus Operations. Live hosted sites and uptime remained fully operational throughout this event. Thank you for your patience while we worked to resolve this. If you encounter any further issues, please contact our Support team.
provider
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Corrections
None so far.
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Questions about DWN-73923e865f
Is Pantheon still down?
No, this incident was resolved 2026-08-06 17:11 UTC. For Pantheon's live state, see https://down.guide/pantheon.
How long did it last?
1d 22h, from 2026-08-04 18:37 UTC to 2026-08-06 17:11 UTC, by the times Pantheon posted.
What was affected?
Pantheon named Dashboard, Workflow Operations, Terminus Operations in us.
What caused it?
Pantheon hasn't published a root cause. If it does, it shows here.
Where does this come from?
Pantheon's official status page, https://status.pantheon.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.