Skip to main content
Pantheon

Intermittent access issues affecting Pantheon Dashboard

Degraded Lasted 4d 11h · started · Pantheon's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard, Workflow Operations
Down Index
26of 100

What to do

  • Check whether you use Pantheon Dashboard, Workflow Operations. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4d 11h it lasted.

    Anything that failed between 2026-03-30 10:22 UTC and 2026-04-03 21:46 UTC may need a replay.
  • Subscribe to Pantheon's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 32

  1. investigating

    We are investigating an issue affecting access to the Pantheon Dashboard. Our team is reviewing logs and metrics to determine the cause and implement a resolution. We'll share additional updates here as the situation evolves. We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved. If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support. The next update will be provided in the next hour.

    provider

  2. investigating

    We are continuing to investigate the issue affecting access to the Pantheon Dashboard. We will share an update within the next hour, or as soon as new information becomes available.

    provider

  3. monitoring

    The issue has been identified, and a fix has been implemented. We are continuing to monitor the results.

    provider

  4. investigating

    Our engineering team is continuing to investigate reports of intermittent performance issues affecting the Dashboard. While we previously moved to monitoring, we are re-engaging our investigation to ensure a stable and permanent resolution. We are committed to restoring full performance and will provide a further update within the next hour, or as soon as new information becomes available. Thank you for your continued patience.

    provider

  5. investigating

    We are continuing to investigate this issue.

    provider

  6. investigating

    We are still working to resolve the issues affecting the Dashboard. We appreciate your patience and will share more information as soon as it's available

    provider

  7. investigating

    Efforts to stabilize the dashboard are ongoing. We are continuing to investigate the root cause of these intermittent issues and appreciate your continued patience while we work to restore full service.

    provider

  8. investigating

    Our team is continuing to investigate the root cause of the current dashboard performance issues. We are focused on a permanent resolution and appreciate your continued patience.

    provider

  9. investigating

    We are actively investigating this issue. We appreciate your patience and will provide an update within the next 3 hours or sooner if new information becomes available. If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io.

    provider

  10. investigating

    We are continuing to investigate this issue and closely monitoring the situation. We will provide another update within the next 3 hours, or sooner if there are any significant developments.

    provider

  11. investigating

    We are actively investigating the issue. There are no new updates at this time. We’ll provide an update within the next 3 hours, or sooner if we have new information.

    provider

  12. investigating

    We continue to actively investigate the root cause of the issue affecting the Pantheon Dashboard. The next update will be provided in the next 3 hours or as soon as new information becomes available. Thank you for your patience while we work on providing a solution.

    provider

  13. investigating

    Our investigation of the issue affecting the Pantheon Dashboard is still ongoing. We are continuing to review the reports to determine a root cause and restore full operations. We will share the next update in the next 3 hours or once new information becomes available.

    provider

  14. investigating

    We are continuing to investigate this issue. We will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.

    provider

  15. investigating

    We are continuing to actively investigate the issue. Our team remains fully engaged, and we will share another update within the next 3 hours, or sooner if new information becomes available. Thank you for your continued patience and understanding.

    provider

  16. investigating

    Investigation into the dashboard instability is ongoing. We realize the significant impact this extended downtime has had on your operations over the past 24 hours and appreciate your continued patience. Our team is fully committed to a permanent resolution and will provide more information as soon as it's available.

    provider

  17. investigating

    We are actively investigating the issue. Our team remains fully engaged, and we will share another update within the next 3 hours, or sooner if new information becomes available. Thank you for your continued patience and understanding.

    provider

  18. investigating

    Our investigation of the issue affecting the Pantheon Dashboard is still ongoing. There are no new updates at this time. We will provide our next update within the next 3 hours, or sooner if new information becomes available.

    provider

  19. investigating

    We are continuing to investigate this issue. We will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.

    provider

  20. investigating

    We are continuing to investigate the issue affecting the Pantheon Dashboard. We understand the impact of the issue and are fully committed to providing a permanent solution. We will share the next update in the next 3 hours or once new information is available. Thank you for your continued patience.

    provider

  21. investigating

    Our efforts to stabilise the Pantheon Dashboard are ongoing. We remain in active investigation of the issue. We will share the next update in the next 3 hours or once new information is available. Thank you for your continued patience.

    provider

  22. investigating

    We are continuing to actively investigate this issue. Our team remains fully engaged, and we will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.

    provider

  23. investigating

    We are continuing to investigate the issue affecting the Pantheon Dashboard. We understand the impact of the issue and are fully committed to providing a permanent solution. We will share the next update in the next 3 hours or once new information is available. Thank you for your continued patience.

    provider

  24. investigating

    We are seeing improvement in system performance and a decrease in error rates. Our team continues to investigate the issue and is actively working toward a permanent resolution. Some users may still experience intermittent latency in the meantime.

    provider

  25. investigating

    We continue to see improvement in system performance and a decrease in error rates. We are actively investigating the issue and working on a permanent resolution. Some users may still experience intermittent latency. We will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.

    provider

  26. investigating

    We are continuing to investigate the issue. There are no new updates at this time. We will provide the next update in 3 hours or as soon as new information becomes available.

    provider

  27. investigating

    We are actively investigating the issue. Our team remains fully engaged, and we will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.

    provider

  28. investigating

    Our investigation into the issue affecting the Pantheon Dashboard is ongoing. We understand the impact of the issue and are committed to providing a permanent solution. The next update will be provided in 3 hours, or if new information becomes available. We thank you for your continued patience.

    provider

  29. investigating

    We are continuing our efforts to stabilise the Pantheon Dashboard and provide a permanent fix. We will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.

    provider

  30. monitoring

    We have applied a fix to mitigate the issue affecting the Pantheon Dashboard, and we are actively monitoring the results. We sincerely apologize for any disruption this may have caused to your workflow and appreciate your continued patience as we finalize recovery.

    provider

  31. monitoring

    We have taken steps to resolve the issues with the Pantheon Dashboard. You should see improvements now, but we'll keep monitoring the results. Thank you for your continued patience.

    provider

  32. resolved

    This incident is resolved and the Pantheon platform is operating normally. Our engineering team confirms stability across the platform. We are actively improving the system against future incidents.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-af20848ea9

Is Pantheon still down?

No, this incident was resolved 2026-04-03 21:46 UTC. For Pantheon's live state, see https://down.guide/pantheon.

How long did it last?

4d 11h, from 2026-03-30 10:22 UTC to 2026-04-03 21:46 UTC, by the times Pantheon posted.

What was affected?

Pantheon named Dashboard, Workflow Operations.

What caused it?

Pantheon hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pantheon's official status page, https://status.pantheon.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.