Intermittent Dashboard and Workspace Errors

What to do

• Check whether you use Pantheon Dashboard. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 9h 48m it lasted.

  Anything that failed between 2026-10-02 16:30 UTC and 2026-10-03 02:19 UTC may need a replay.

• Subscribe to Pantheon's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 5

1. investigatingOct 2, 2026, 4:30 PM UTC

   We are investigating an issue causing intermittent errors in the Pantheon Dashboard and some workspace operations. Customers may experience failed page loads or intermittent authorization errors when accessing the Dashboard or managing workspace resources. Our Engineering team is actively reviewing the issue and working to restore normal functionality. We will provide another update within 1–3 hours, or sooner if more information becomes available. If you are unable to access the Dashboard and need urgent assistance, please contact helpdesk@pantheon.io.

   provider

2. investigatingOct 2, 2026, 7:55 PM UTC

   We are continuing to investigate this issue.

   provider

3. monitoringOct 3, 2026, 12:07 AM UTC

   A fix has been implemented and we are monitoring the results.

   provider

4. monitoringOct 3, 2026, 12:08 AM UTC

   We are continuing to monitor for any further issues.

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5. resolvedOct 3, 2026, 2:19 AM UTC

   This incident on Pantheon Dashboard and workspace operations has been resolved.

   provider

Corrections

None so far.

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