Immediate Freeze on Live Deployments

What to do

• Check whether you use Pantheon Workflow Operations. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 57m it lasted.

  Anything that failed between 2026-04-19 00:03 UTC and 2026-04-19 02:00 UTC may need a replay.

• Subscribe to Pantheon's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 5

1. investigatingApr 19, 2026, 12:03 AM UTC

   We are currently investigating degraded performance in the deployment workflows from the Test to the Live environment. We have identified a high-risk configuration in the current deployment process that may lead to unintended data and file loss within the live environment. Our engineers are actively triaging the issue and working to implement a fix. We'll post progress updates regularly on this page. We recommend pausing the use of deploy to Live until the issue is resolved.

   provider

2. investigatingApr 19, 2026, 12:04 AM UTC

   We are continuing to investigate this issue.

   provider

3. identifiedApr 19, 2026, 12:25 AM UTC

   The issue has been identified and a fix is being implemented.

   provider

4. monitoringApr 19, 2026, 1:01 AM UTC

   A fix has already been implemented, and we are monitoring the results. We recommend doing a hard refresh before triggering new workflows on the dashboard.

   provider

5. resolvedApr 19, 2026, 2:00 AM UTC

   This incident has been resolved. You can now safely proceed with deployments.

   provider

Corrections

None so far.

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