Skip to main content
Pantheon

Site availability issues

Partial outage Lasted 1d 13h · started · Pantheon's page

Level
confirmed
Worst impact
Partial outage
Components
Customer Sites, Workflow Operations, Terminus Operations
Regions
us
Down Index
37of 100

What to do

  • Check whether you use Pantheon Customer Sites, Workflow Operations, Terminus Operations in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 13h it lasted.

    Anything that failed between 2026-07-20 21:09 UTC and 2026-07-22 10:27 UTC may need a replay.
  • Subscribe to Pantheon's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 7

  1. investigating

    We're investigating site availability issues affecting workflows. This may impact your ability to push code, create environments, or run scheduled tasks. Our engineers are actively working on a fix, and we'll post updates here regularly.

    provider

  2. monitoring

    We've deployed a fix for the workflow availability issues and expect systems to recover shortly. Engineers are actively monitoring the rollout to confirm that pushing code, creating environments, and running scheduled tasks return to normal.

    provider

  3. monitoring

    We are continuing to monitor for any further issues.

    provider

  4. monitoring

    We are closely monitoring the recent fix and have not identified any new issues. We will provide further updates as they become available.

    provider

  5. monitoring

    The fix remains stable, with no new issues detected. We're continuing to monitor system metrics and logs to confirm the resolution holds. We'll post again once we have new findings.

    provider

  6. monitoring

    We are continuing to monitor the results. We will provide our next update in 3–4 hours, or sooner if new information becomes available. If you need immediate assistance or encounter any issues, please submit a support ticket at helpdesk@pantheon.io or contact us through live chat.

    provider

  7. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d31747fee7

Is Pantheon still down?

No, this incident was resolved 2026-07-22 10:27 UTC. For Pantheon's live state, see https://down.guide/pantheon.

How long did it last?

1d 13h, from 2026-07-20 21:09 UTC to 2026-07-22 10:27 UTC, by the times Pantheon posted.

What was affected?

Pantheon named Customer Sites, Workflow Operations, Terminus Operations in us.

What caused it?

Pantheon hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pantheon's official status page, https://status.pantheon.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.