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Pantheon

Degraded platform workflows

Degraded Lasted 5h 33m · started · Pantheon's page

Level
confirmed
Worst impact
Degraded
Components
Spinup Operations, Workflow Operations
Regions
us
Down Index
25of 100

What to do

  • Check whether you use Pantheon Spinup Operations, Workflow Operations in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 33m it lasted.

    Anything that failed between 2026-06-10 06:34 UTC and 2026-06-10 12:07 UTC may need a replay.
  • Subscribe to Pantheon's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 6

  1. investigating

    We are currently investigating degraded performance or failures in platform workflows. This may affect your ability to push code, create environments, or run scheduled tasks. Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. identified

    We are continuing investigation on degraded dashboard performance and workflows. Earlier, this issue also caused brief, temporary 503 errors on a small subset of live customer environments. Our engineers have successfully resolved the 503 errors, and all live customer websites are currently online and serving traffic normally. Our team has identified the root cause and is actively working to restore dashboard access and workflow stability. We recommend pausing the deploying of new code to environments until the issue is resolved, at least if you experience issues. If you have any questions, please contact Pantheon Support.

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  5. monitoring

    A fix has been deployed, and the Pantheon Dashboard is now running normally with stable loading times. All platform background workflows have also returned to baseline operational levels. If you previously experienced a failed dashboard action or a stuck workflow, please reload your dashboard and retry the task now. Our Engineering team is monitoring the environment closely to ensure performance remains stable and to confirm the issue is completely resolved. We will provide a final update once the resolution is verified. If you continue to experience any performance degradation after reloading, please contact us directly at helpdesk@pantheon.io.

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  6. resolved

    Our Engineering team has verified that all platform services are fully restored and stable. The Pantheon Dashboard is performing normally, and all background workflows are processing successfully without any lingering delays. The underlying issue has been completely mitigated, and we have concluded our monitoring period. Thank you for your patience while we worked to resolve this. If you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f036b5b9d4

Is Pantheon still down?

No, this incident was resolved 2026-06-10 12:07 UTC. For Pantheon's live state, see https://down.guide/pantheon.

How long did it last?

5h 33m, from 2026-06-10 06:34 UTC to 2026-06-10 12:07 UTC, by the times Pantheon posted.

What was affected?

Pantheon named Spinup Operations, Workflow Operations in us.

What caused it?

Pantheon hasn't published a root cause. If it does, it shows here.

Where does this come from?

Pantheon's official status page, https://status.pantheon.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.