Dashboard Loading Issues

What to do

• Check whether you use Pantheon Dashboard in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 11h 27m it lasted.

  Anything that failed between 2026-05-27 18:13 UTC and 2026-05-28 05:40 UTC may need a replay.

• Subscribe to Pantheon's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=pantheon works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Pantheon 4

1. investigatingMay 27, 2026, 6:13 PM UTC

   We are currently observing reduced performance affecting Dashboard loading, though live sites remain unaffected. Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We understand this may impact your workflow and appreciate your patience while we work toward a resolution. If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at helpdesk@pantheon.io.

   provider

2. identifiedMay 27, 2026, 7:17 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. monitoringMay 27, 2026, 8:25 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

4. resolvedMay 28, 2026, 5:40 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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