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Plivo

Intermittent MMS Delivery Issue

Operational Lasted 17m · started · Plivo's page

Level
confirmed
Worst impact
Operational
Regions
us

What to do

  • Check whether you use Plivo in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17m it lasted.

    Anything that failed between 2025-04-25 14:39 UTC and 2025-04-25 14:57 UTC may need a replay.
  • Subscribe to Plivo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=plivo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Plivo 3

  1. identified

    Dear Valued Customer, We are currently experiencing an intermittent issue with MMS delivery. All other services remain fully operational. Our engineering team is actively working to resolve the issue and restore MMS delivery. For any questions or concerns, please don't hesitate to contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-097b1e02f8

Is Plivo still down?

No, this incident was resolved 2025-04-25 14:57 UTC. For Plivo's live state, see https://down.guide/plivo.

How long did it last?

17m, from 2025-04-25 14:39 UTC to 2025-04-25 14:57 UTC, by the times Plivo posted.

What was affected?

Plivo named in us.

What caused it?

Plivo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Plivo's official status page, https://status.plivo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.