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Plivo

Intermittent Outbound PSTN Call Failures in France

Degraded Lasted 23m · started · Plivo's page

Level
confirmed
Worst impact
Degraded
Components
PSTN Calls
Regions
us

What to do

  • Check whether you use Plivo PSTN Calls in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 23m it lasted.

    Anything that failed between 2025-03-11 15:00 UTC and 2025-03-11 15:23 UTC may need a replay.
  • Subscribe to Plivo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=plivo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Plivo 2

  1. investigating

    Dear Valued Customer, We are currently experiencing intermittent call failures impacting outbound PSTN calls that are originating and terminating in France. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service. If you have any questions, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us

    provider

  2. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-35c599341c

Is Plivo still down?

No, this incident was resolved 2025-03-11 15:23 UTC. For Plivo's live state, see https://down.guide/plivo.

How long did it last?

23m, from 2025-03-11 15:00 UTC to 2025-03-11 15:23 UTC, by the times Plivo posted.

What was affected?

Plivo named PSTN Calls in us.

What caused it?

Plivo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Plivo's official status page, https://status.plivo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.