Plivo: Missing Web hook Events for Voice Calls in India Region

What to do

Check whether you use Plivo REST APIs and XML in in. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 1h 30m it lasted.
Anything that failed between 2026-03-28 13:23 UTC and 2026-03-28 14:52 UTC may need a replay.
Subscribe to Plivo's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=plivo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingMar 28, 2026, 1:23 PM UTC
Some webhook events for voice calls are not being generated in the India region. We are actively investigating and working to resolve this as quickly as possible. Updates will be provided as they become available.
provider
identifiedMar 28, 2026, 2:13 PM UTC
Issue has been identified. Fix is being implemented.
provider
monitoringMar 28, 2026, 2:46 PM UTC
A fix has been implemented and we are monitoring the results
provider
resolvedMar 28, 2026, 2:52 PM UTC
This incident has been resolved
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Plivo still down?

No, this incident was resolved 2026-03-28 14:52 UTC. For Plivo's live state, see https://down.guide/plivo.

How long did it last?

1h 30m, from 2026-03-28 13:23 UTC to 2026-03-28 14:52 UTC, by the times Plivo posted.

What was affected?

Plivo named REST APIs and XML in in.

What caused it?

Plivo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Plivo's official status page, https://status.plivo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.