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Plivo

Intermittent SMS failures in India Region

Degraded Lasted 12h 38m · started · Plivo's page

Level
confirmed
Worst impact
Degraded
Components
SMS, Asia
Regions
apac, in, us

What to do

  • Check whether you use Plivo SMS, Asia in apac, in, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 12h 38m it lasted.

    Anything that failed between 2025-10-26 15:35 UTC and 2025-10-27 04:13 UTC may need a replay.
  • Subscribe to Plivo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=plivo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Plivo 3

  1. identified

    Dear Valued Customer, We are currently experiencing intermittent issues impacting SMS in India Region. Our Internal team is actively investigating and working to resolve the issue as quickly as possible. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cf26b86331

Is Plivo still down?

No, this incident was resolved 2025-10-27 04:13 UTC. For Plivo's live state, see https://down.guide/plivo.

How long did it last?

12h 38m, from 2025-10-26 15:35 UTC to 2025-10-27 04:13 UTC, by the times Plivo posted.

What was affected?

Plivo named SMS, Asia in apac, in, us.

What caused it?

Plivo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Plivo's official status page, https://status.plivo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.