Plivo: Voice calls are impacted due to infrastructure issue in US region.

What to do

Check whether you use Plivo SIP Trunking, PSTN Calls, Client Calls (Browser & Mobile) in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 1h it lasted.
Anything that failed between 2026-02-09 14:59 UTC and 2026-02-09 15:59 UTC may need a replay.
Subscribe to Plivo's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=plivo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingFeb 9, 2026, 2:59 PM UTC
Please be advised that voice calls in the US region are currently being impacted by an infrastructure issue. We are investigating the matter alongside our infrastructure partner to resolve this as quickly as possible. We will provide further updates as they become available.
provider
investigatingFeb 9, 2026, 3:14 PM UTC
We are continuing to investigate this issue.
provider
monitoringFeb 9, 2026, 3:41 PM UTC
A fix has been implemented and we are monitoring the results.
provider
resolvedFeb 9, 2026, 3:59 PM UTC
This incident has been resolved.
provider

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None so far.

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Is Plivo still down?

No, this incident was resolved 2026-02-09 15:59 UTC. For Plivo's live state, see https://down.guide/plivo.

How long did it last?

1h, from 2026-02-09 14:59 UTC to 2026-02-09 15:59 UTC, by the times Plivo posted.

What was affected?

Plivo named SIP Trunking, PSTN Calls, Client Calls (Browser & Mobile) in us.

What caused it?

Plivo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Plivo's official status page, https://status.plivo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.