- Level
- confirmed
- Worst impact
- Degraded
- Components
- Longcode SMS, USA & Canada
- Regions
- ca, us
What to do
Check whether you use Plivo Longcode SMS, USA & Canada in ca, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 8m it lasted.
Anything that failed between 2025-02-16 03:33 UTC and 2025-02-16 08:41 UTC may need a replay.Subscribe to Plivo's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=plivo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Plivo 2
- investigating
Dear Valued Customer, One of our carrier partners is currently experiencing delays in provisioning new campaigns. This may impact new 10DLC campaign registrations in the US, which may cause issues when linking numbers to your 10DLC campaign. Please note that existing campaigns will not be affected. We are actively working with our carrier partner to resolve this issue as quickly as possible. If you have any questions, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us #86503
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e093090b27
Is Plivo still down?
No, this incident was resolved 2025-02-16 08:41 UTC. For Plivo's live state, see https://down.guide/plivo.
How long did it last?
5h 8m, from 2025-02-16 03:33 UTC to 2025-02-16 08:41 UTC, by the times Plivo posted.
What was affected?
Plivo named Longcode SMS, USA & Canada in ca, us.
What caused it?
Plivo hasn't published a root cause. If it does, it shows here.
Where does this come from?
Plivo's official status page, https://status.plivo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.