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Polar

All services are unavailable

Major outage Lasted 35m · started · Polar's page

Level
confirmed
Worst impact
Major outage
Regions
us
Down Index
42of 100

What to do

  • Check whether you use Polar in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 35m it lasted.

    Anything that failed between 2026-05-07 02:10 UTC and 2026-05-07 02:45 UTC may need a replay.
  • Subscribe to Polar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=polar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Polar 4

  1. update

    Due to issues with our database provider, all services are currently unavailable. We're working with them to get this resolved as quickly as possible. We're sorry for the inconvenience.

    provider

  2. update

    Our database provider has notified us that they've identified the root cause and are implementing a fix

    provider

  3. update

    The upstream issue with our database provider has been resolved. We're now working with them to bring everything back up.

    provider

  4. resolved

    Everything is up and running again.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-126a8d8c6c

Is Polar still down?

No, this incident was resolved 2026-05-07 02:45 UTC. For Polar's live state, see https://down.guide/polar.

How long did it last?

35m, from 2026-05-07 02:10 UTC to 2026-05-07 02:45 UTC, by the times Polar posted.

What was affected?

Polar named in us.

What caused it?

Polar hasn't published a root cause. If it does, it shows here.

Where does this come from?

Polar's official status page, https://status.polar.sh, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.