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Is BigCommerce down? · Payments and commerce

BigCommerce is up

OperationalNo known problems: BigCommerce's status page says operational

99.95% uptime, 90 days · 99.98% over 12 monthsLast incident Checked Official status pageHistory

Reports count in aggregate against normal levels; one alone never makes a claim.

Now

Open incidents

What BigCommerce has posted and not resolved.

BigCommerce has no open incidents.

90 days

Daily history

Worst impact each day, from the provider's own incidents.

  1. 2026-08-14: no incidents
  2. 2026-08-15: no incidents
  3. 2026-08-16: no incidents
  4. 2026-08-17: no incidents
  5. 2026-08-18: no incidents
  6. 2026-08-19: no incidents
  7. 2026-08-20: no incidents
  8. 2026-08-21: 1 incident, worst degraded
  9. 2026-08-22: no incidents
  10. 2026-08-23: no incidents
  11. 2026-08-24: no incidents
  12. 2026-08-25: 1 incident, worst partial outage
  13. 2026-08-26: 1 incident, worst degraded
  14. 2026-08-27: 1 incident, worst degraded
  15. 2026-08-28: no incidents
  16. 2026-08-29: no incidents
  17. 2026-08-30: no incidents
  18. 2026-08-31: no incidents
  19. 2026-09-01: no incidents
  20. 2026-09-02: no incidents
  21. 2026-09-03: no incidents
  22. 2026-09-04: 1 incident, worst degraded
  23. 2026-09-05: no incidents
  24. 2026-09-06: no incidents
  25. 2026-09-07: no incidents
  26. 2026-09-08: no incidents
  27. 2026-09-09: no incidents
  28. 2026-09-10: no incidents
  29. 2026-09-11: no incidents
  30. 2026-09-12: no incidents
  31. 2026-09-13: no incidents
  32. 2026-09-14: 1 incident, worst partial outage
  33. 2026-09-15: no incidents
  34. 2026-09-16: 1 incident, worst major outage
  35. 2026-09-17: no incidents
  36. 2026-09-18: no incidents
  37. 2026-09-19: no incidents
  38. 2026-09-20: 1 incident, worst degraded
  39. 2026-09-21: no incidents
  40. 2026-09-22: no incidents
  41. 2026-09-23: 1 incident, worst partial outage
  42. 2026-09-24: no incidents
  43. 2026-09-25: no incidents
  44. 2026-09-26: 1 incident, worst degraded
  45. 2026-09-27: 1 incident, worst degraded
  46. 2026-09-28: no incidents
  47. 2026-09-29: no incidents
  48. 2026-09-30: no incidents
  49. 2026-10-01: no incidents
  50. 2026-10-02: no incidents
  51. 2026-10-03: no incidents
  52. 2026-10-04: no incidents
  53. 2026-10-05: 1 incident, worst partial outage
  54. 2026-10-06: no incidents
  55. 2026-10-07: no incidents
  56. 2026-10-08: 1 incident, worst degraded
  57. 2026-10-09: no incidents
  58. 2026-10-10: no incidents
  59. 2026-10-11: no incidents
  60. 2026-10-12: 2 incidents, worst degraded
  61. 2026-10-13: no incidents
  62. 2026-10-14: 1 incident, worst degraded
  63. 2026-10-15: 1 incident, worst degraded
  64. 2026-10-16: no incidents
  65. 2026-10-17: no incidents
  66. 2026-10-18: no incidents
  67. 2026-10-19: no incidents
  68. 2026-10-20: no incidents
  69. 2026-10-21: no incidents
  70. 2026-10-22: no incidents
  71. 2026-10-23: no incidents
  72. 2026-10-24: 1 incident, worst degraded
  73. 2026-10-25: no incidents
  74. 2026-10-26: 1 incident, worst partial outage
  75. 2026-10-27: 2 incidents, worst partial outage
  76. 2026-10-28: 1 incident, worst degraded
  77. 2026-10-29: 1 incident, worst degraded
  78. 2026-10-30: no incidents
  79. 2026-10-31: no incidents
  80. 2026-11-01: no incidents
  81. 2026-11-02: no incidents
  82. 2026-11-03: no incidents
  83. 2026-11-04: no incidents
  84. 2026-11-05: no incidents
  85. 2026-11-06: no incidents
  86. 2026-11-07: no incidents
  87. 2026-11-08: no incidents
  88. 2026-11-09: no incidents
  89. 2026-11-10: no incidents
  90. 2026-11-11: no incidents
90 days agoToday

Daily history for the 12 components with the most incident days. Every component's current state is in the Markdown copy.

Reliability

Last 90 days in numbers

From the provider's own posts, including history read from its archive.

Uptime
99.98%12 months
Incidents
35on 21 days
Median duration
1h 29m
Longest
1d 19h
Postmortem rate
0%partial and major outages
Reports

People reporting problems

Hourly counts, last 24 hours.

No reports in the last 24 hours.

Follow BigCommerce incidents

Following several providers? Check your stack to get one feed for all of them.

https://down.guide/feed?provider=bigcommerce
Open feed

In Slack, install the RSS app and run /feed subscribe https://down.guide/feed?provider=bigcommerce in a channel. In Discord, add a feed bot such as MonitoRSS and give it this URL. Or paste it into Feedly or any RSS reader.

https://down.guide/feed?provider=bigcommerce&format=atom
Open feed

The same entries as Atom, for readers that prefer it.

https://down.guide/feed?provider=bigcommerce&format=json
Open feed

The same entries as JSON Feed 1.1, each with the full incident under _down_guide, for scripts.

https://down.guide/api/v1/incidents?provider=bigcommerce
Open feed

Pages of 30 incidents, newest first. Pass the response's next_cursor as cursor for the next page.

History

Recent incidents

The last 90 days.

All history
  1. BigCommerceOperational
    Some products are not searchable in Storefront
    lasted 1h 52mStorefront
  2. BigCommerceDegraded
    High Rate of Cloudflare Challenge Pages
    lasted 1d 19hStorefront
  3. BigCommerceDegraded
    Degraded search availability across the platform
    lasted 1h 6mStorefront
  4. BigCommercePartial outage
    Bolt payments are currently failing
    lasted 2h 12mCheckout & Payment Processing
  5. BigCommercePartial outage
    Some Android shoppers on headless storefronts may be unable to reach checkout
    lasted 2h 11mStorefront
  6. BigCommerceDegraded
    Search availability reduced and latency increased
    lasted 3h 12mStorefront
  7. BigCommerceOperational
    Delays in Real-Time Event Processing
    lasted 14mControl Panel, Storefront
  8. BigCommerceDegraded
    Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores
    lasted 7h 33mCheckout & Payment Processing
  9. BigCommerceDegraded
    Search Indexing Delays Affecting a Subset of US Stores
    lasted 1h 10mControl Panel, Storefrontus
  10. BigCommerceDegraded
    Delayed product updates in storefront search
    lasted 0mStorefront
  11. BigCommerceOperational
    Delayed Data in Analytics Reports
    lasted 1h 29mReporting & Analytics
  12. BigCommerceDegraded
    Some storefront searches returning incomplete results
    lasted 1h 29mStorefront
  13. BigCommerceDegraded
    Storefront Search Stability Issues for Subset of US Stores
    lasted 33mStorefrontus
  14. BigCommerceDegraded
    Storefront Search Stability Issues for Subset of US Stores
    lasted 29mStorefrontus
  15. BigCommerceDegraded
    Аn issue with Management API requests to add products to carts
    lasted 59mAPI & Webhooks

BigCommerce status: questions

Is BigCommerce down right now?

No known problems: BigCommerce's status page says operational (checked 2026-11-11 01:20 UTC from BigCommerce's official status page).

What is BigCommerce's uptime?

99.95% over the last 90 days and 99.98% over 12 months, from the incidents BigCommerce posted on its own status page. A major outage counts in full and a partial outage as 30% of its time, per component.

When was BigCommerce's last outage?

Some products are not searchable in Storefront, starting 2026-11-04 18:41 UTC and lasting 1h 52m: https://down.guide/DWN-fa86c85abd

How do I get alerts when BigCommerce goes down?

Subscribe to https://down.guide/feed?provider=bigcommerce (RSS; add format=atom or format=json). In Slack, install the RSS app and run /feed subscribe with that URL; in Discord, give it to a feed bot such as MonitoRSS. No account needed.

Where does down.guide get BigCommerce's status?

From BigCommerce's official status page, https://status.bigcommerce.com, read every minute. BigCommerce's words are quoted verbatim and linked.