HeyGen is up
OperationalNo known problems: HeyGen's status page says operational
Reports count in aggregate against normal levels; one alone never makes a claim.
Open incidents
What HeyGen has posted and not resolved.
HeyGen has no open incidents.
Daily history
Worst impact each day, from the provider's own incidents.
- https://www.heygen.comOperational
- https://app.heygen.comOperational
- https://api.heygen.comOperational
- https://www.liveavatar.comOperational
- https://app.liveavatar.comOperational
- https://api.liveavatar.comOperational
Last 90 days in numbers
From the provider's own posts, including history read from its archive.
- Uptime
- 99.99%since Feb 2
- Incidents
- 8on 5 days
- Median duration
- 2h 23m
- Longest
- 1d 4h
- Postmortem rate
- n/apartial and major outages
People reporting problems
Hourly counts, last 24 hours.
No reports in the last 24 hours.
Follow HeyGen incidents
Following several providers? Check your stack to get one feed for all of them.
https://down.guide/feed?provider=heygen
In Slack, install the RSS app and run /feed subscribe https://down.guide/feed?provider=heygen in a channel. In Discord, add a feed bot such as MonitoRSS and give it this URL. Or paste it into Feedly or any RSS reader.
https://down.guide/feed?provider=heygen&format=atom
The same entries as Atom, for readers that prefer it.
https://down.guide/feed?provider=heygen&format=json
The same entries as JSON Feed 1.1, each with the full incident under _down_guide, for scripts.
https://down.guide/api/v1/incidents?provider=heygen
Pages of 30 incidents, newest first. Pass the response's next_cursor as cursor for the next page.
Recent incidents
The last 90 days.
- HeyGenOperationalincident fixed and monitoring
- HeyGenOperationalVideo Agent Outage
- HeyGenDegradedHeyGen Video Workflow Failures
- HeyGenPartial outageSeedance Outage
- HeyGenPartial outageVideo Agent GET /v3/video-agents/{session_id} 404s on all new sessions
- HeyGenOperationalIncrease load on our DB causing service degradation
- HeyGenDegradedDegraded Service
- HeyGenOperationalElevated video translate latency and failure
HeyGen status: questions
Is HeyGen down right now?
No known problems: HeyGen's status page says operational (checked 2026-11-11 01:30 UTC from HeyGen's official status page).
What is HeyGen's uptime?
99.99% over the last 90 days, from the incidents HeyGen posted on its own status page. A major outage counts in full and a partial outage as 30% of its time, per component.
When was HeyGen's last outage?
incident fixed and monitoring, starting 2026-10-10 00:37 UTC and lasting 1d 4h: https://down.guide/DWN-1b6085527d
How do I get alerts when HeyGen goes down?
Subscribe to https://down.guide/feed?provider=heygen (RSS; add format=atom or format=json). In Slack, install the RSS app and run /feed subscribe with that URL; in Discord, give it to a feed bot such as MonitoRSS. No account needed.
Where does down.guide get HeyGen's status?
From HeyGen's official status page, https://status.heygen.com, read every minute. HeyGen's words are quoted verbatim and linked.