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Rankings

The Down Index, 2026-W20

That week's worst incidents, scored 0-100 from impact, breadth, duration, reach and how long the provider took to acknowledge.

2026-05-11 to 2026-05-18

  1. 172Users experiencing issues accessing multiple Atlassian productsBitbucket · Major outage · 1h 45m
    • Impact30
    • Breadth20
    • Duration11
    • Reach11
    • Acknowledgement0
  2. 261Users experiencing issues accessing multiple Atlassian productsConfluence · Major outage · 1h 53m
    • Impact30
    • Breadth20
    • Duration11
    • Reach0
    • Acknowledgement0
  3. 360Users experiencing issues accessing multiple Atlassian productsTrello · Major outage · 1h 24m
    • Impact30
    • Breadth20
    • Duration10
    • Reach0
    • Acknowledgement0
  4. 458Elevated errors for Claude Sonnet 4.6 and Haiku 4.5Anthropic · Partial outage · 36m
    • Impact18
    • Breadth17
    • Duration8
    • Reach15
    • Acknowledgement0
  5. 558Actions is experiencing degraded availabilityGitHub Pages · Major outage · 35m
    • Impact30
    • Breadth20
    • Duration8
    • Reach0
    • Acknowledgement0
  6. 656Elevated error rates on requests to multiple modelsAnthropic · Partial outage · 16m
    • Impact18
    • Breadth17
    • Duration6
    • Reach15
    • Acknowledgement0
  7. 753"Failed to Load Dashboard" ErrorsGrafana Cloud · Partial outage · 18h 57m
    • Impact18
    • Breadth20
    • Duration15
    • Reach0
    • Acknowledgement0
  8. 853Elevated errors on Claude Opus 4.7Anthropic · Partial outage · 19m
    • Impact18
    • Breadth13
    • Duration7
    • Reach15
    • Acknowledgement0
  9. 953Users experiencing issues accessing multiple Atlassian productsJira · Major outage · 7m
    • Impact30
    • Breadth18
    • Duration5
    • Reach0
    • Acknowledgement0
  10. 1052[Fragnesia] Linux Privilege Escalation VulnerabilityAkamai Cloud (Linode) · Degraded · 53d 17h
    • Impact8
    • Breadth20
    • Duration15
    • Reach9
    • Acknowledgement0
  11. 1151Claude.ai is experiencing elevated error ratesAnthropic · Partial outage · 2h 24m
    • Impact18
    • Breadth7
    • Duration11
    • Reach15
    • Acknowledgement0
  12. 1250Automations within Jira, Jira Service Management and JSM Assist experiencing delays for some usersJira · Partial outage · 8h 22m
    • Impact18
    • Breadth18
    • Duration14
    • Reach0
    • Acknowledgement0
  13. 1350Elevated error rates on requests to some modelsAnthropic · Partial outage · 1h 28m
    • Impact18
    • Breadth7
    • Duration10
    • Reach15
    • Acknowledgement0
  14. 1448Claude.ai is experiencing elevated error ratesAnthropic · Partial outage · 33m
    • Impact18
    • Breadth7
    • Duration8
    • Reach15
    • Acknowledgement0
  15. 1547Elevated errors on Claude Opus 4.7Anthropic · Degraded · 1h 52m
    • Impact8
    • Breadth13
    • Duration11
    • Reach15
    • Acknowledgement0
  16. 1646Service Issue - [Linodes and Linode Kubernetes Engine (LKE)] - [All Regions]Akamai Cloud (Linode) · Degraded · 1h 1m
    • Impact8
    • Breadth20
    • Duration9
    • Reach9
    • Acknowledgement0
  17. 1745[Google Light API] Empty results returnedSerpApi · Major outage · 13h 9m
    • Impact30
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  18. 1843We've identified a problem and are working on a fixRunway · Partial outage · 4h 21m
    • Impact18
    • Breadth12
    • Duration13
    • Reach0
    • Acknowledgement0
  19. 1943[Google Immersive Product API] DowntimeSerpApi · Major outage · 5h 35m
    • Impact30
    • Breadth0
    • Duration13
    • Reach0
    • Acknowledgement0
  20. 2043Trello - degraded performanceTrello · Degraded · 9d 7h
    • Impact8
    • Breadth20
    • Duration15
    • Reach0
    • Acknowledgement0
  21. 2142Fly.io Upstash Redis Service DistruptionUpstash · Major outage · 3h 59m
    • Impact30
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0
  22. 2242Increased Ingest and Query Error RatesAxiom · Partial outage · 4h 10m
    • Impact18
    • Breadth0
    • Duration13
    • Reach11
    • Acknowledgement0
  23. 2341App Automate is facing issuesBrowserStack · Major outage · 1h 8m
    • Impact30
    • Breadth1
    • Duration10
    • Reach0
    • Acknowledgement0
  24. 2441Proxy degradationApify · Major outage · 0m
    • Impact30
    • Breadth0
    • Duration0
    • Reach11
    • Acknowledgement0
  25. 2541Slack-dependent features degraded due to ongoing upstream Slack incidentRootly · Major outage · 1h 59m
    • Impact30
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0

← 2026-W19 · 2026-W21 → · Methodology

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