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Rankings

Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2023-W18, May 1 to May 7.

  1. 146intermittent UI unavailability issuesServiceNow Cloud Observability · Major outage · 2h 35m
    • Impact30
    • Breadth4
    • Duration12
    • Reach0
    • Acknowledgement0
  2. 238Most users are unable to access their Gusto accountGusto · Major outage · 21m
    • Impact30
    • Breadth1
    • Duration7
    • Reach0
    • Acknowledgement0
  3. 331SMS provider issuesClose · Partial outage · 2h 37m
    • Impact18
    • Breadth1
    • Duration12
    • Reach0
    • Acknowledgement0
  4. 425Users are experiencing site slownessGusto · Partial outage · 12m
    • Impact18
    • Breadth1
    • Duration6
    • Reach0
    • Acknowledgement0
  5. 520Issues with unbatched webhook and other service integration creation and deliveryAbly · Degraded · 0m
    • Impact8
    • Breadth0
    • Duration0
    • Reach12
    • Acknowledgement0
  6. 618Intermittent 5xx errorsimgix · Degraded · 1h 15m
    • Impact8
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0

← 2023-W17 · 2023-W19 →

Scoring your own services' incidents the same way? Sazabi does that for your stack.