Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in November 2026 so far, most first. 151 providers with incidents.
- 1. Rootly10d 15h weighted2 incidents · median 76d 2h to resolve · postmortems 0%
- 2. SerpApi5d 11h weighted15 incidents · median 4d 7h to resolve · postmortems 0%
- 3. Heap5d 11h weighted3 incidents · median 3h 19m to resolve · postmortems 0%
- 4. Railway2d 14h weighted3 incidents · median 4d 23h to resolve · postmortems 0%
- 5. Scaleway2d 4h weighted18 incidents · median 20h 56m to resolve · postmortems n/a
- 6. Snowflake2d 4h weighted3 incidents · median 3h 20m to resolve · postmortems n/a
- 7. Hetzner1d 22h weighted12 incidents · median 1h 49m to resolve · postmortems n/a
- 8. Northflank1d 11h weighted1 incident · median n/a to resolve · postmortems 0%
- 9. Cloudflare1d 1h weighted20 incidents · median 49m to resolve · postmortems n/a
- 10. Replicate1d 1h weighted20 incidents · median 49m to resolve · postmortems n/a
- 11. Cloudflare Workers1d 1h weighted9 incidents · median 49m to resolve · postmortems n/a
- 12. Retool1d weighted1 incident · median n/a to resolve · postmortems 0%
- 13. Trigger.dev21h 55m weighted1 incident · median 4d 13h to resolve · postmortems n/a
- 14. Grafana Cloud16h 1m weighted4 incidents · median 8h 32m to resolve · postmortems 0%
- 15. GitBook15h 52m weighted4 incidents · median 8h 25m to resolve · postmortems 0%
- 16. Bunny.net12h 38m weighted3 incidents · median 1h 1m to resolve · postmortems n/a
- 17. Infura11h 9m weighted1 incident · median n/a to resolve · postmortems n/a
- 18. Red Hat10h 23m weighted3 incidents · median 4d to resolve · postmortems 0%
- 19. Bandwidth10h 22m weighted4 incidents · median 16h 29m to resolve · postmortems 0%
- 20. Metronome9h 59m weighted1 incident · median 1h 32m to resolve · postmortems 0%
- 21. Twilio9h 49m weighted8 incidents · median 2h 48m to resolve · postmortems n/a
- 22. Vapi8h 32m weighted1 incident · median 1d 18h to resolve · postmortems n/a
- 23. Fireworks AI7h 55m weighted19 incidents · median 13m to resolve · postmortems n/a
- 24. Bolt.new7h 21m weighted7 incidents · median 7m to resolve · postmortems n/a
- 25. Hasura Cloud6h 47m weighted2 incidents · median 2h 34m to resolve · postmortems 0%
- 26. Elastic Cloud6h 44m weighted1 incident · median 13h 28m to resolve · postmortems 0%
- 27. GitHub6h 39m weighted17 incidents · median 52m to resolve · postmortems 13%
- 28. Deepgram5h 24m weighted2 incidents · median 10h 48m to resolve · postmortems 0%
- 29. Imperva5h 13m weighted2 incidents · median 1d 2h to resolve · postmortems n/a
- 30. GitHub Actions5h 7m weighted9 incidents · median 52m to resolve · postmortems 14%
- 31. Vanta5h 4m weighted1 incident · median n/a to resolve · postmortems n/a
- 32. Telnyx4h 19m weighted4 incidents · median 9h 50m to resolve · postmortems 0%
- 33. Mercury3h 45m weighted1 incident · median 23h 26m to resolve · postmortems n/a
- 34. Webflow3h 44m weighted1 incident · median 7h 29m to resolve · postmortems 0%
- 35. Coinbase3h 36m weighted1 incident · median 18h to resolve · postmortems n/a
- 36. Sentry3h 35m weighted5 incidents · median 1h 33m to resolve · postmortems 25%
- 37. Klaviyo3h 27m weighted1 incident · median 1d 1h to resolve · postmortems 0%
- 38. Brex3h 25m weighted1 incident · median 3h 25m to resolve · postmortems 0%
- 39. PostHog2h 51m weighted5 incidents · median 0m to resolve · postmortems 0%
- 40. OpenAI2h 20m weighted8 incidents · median 1h 49m to resolve · postmortems 0%
- 41. Kraken2h 7m weighted5 incidents · median 1h 10m to resolve · postmortems n/a
- 42. Koyeb1h 53m weighted2 incidents · median 4h 44m to resolve · postmortems 0%
- 43. Netlify1h 49m weighted2 incidents · median 8h 57m to resolve · postmortems n/a
- 44. Front1h 49m weighted1 incident · median 4h 22m to resolve · postmortems 0%
- 45. Bitrise1h 36m weighted3 incidents · median 1h 18m to resolve · postmortems 0%
- 46. Chromatic1h 31m weighted2 incidents · median 5h 35m to resolve · postmortems n/a
- 47. Databricks1h 31m weighted1 incident · median 2h 50m to resolve · postmortems 0%
- 48. Circle1h 28m weighted1 incident · median 7h 18m to resolve · postmortems n/a
- 49. Strapi Cloud1h 24m weighted1 incident · median 1h 24m to resolve · postmortems 0%
- 50. monday.com1h 23m weighted3 incidents · median 1h 39m to resolve · postmortems 100%
- 51. GitHub Pages1h 17m weighted4 incidents · median 47m to resolve · postmortems 33%
- 52. GoTo1h 16m weighted2 incidents · median 2h 28m to resolve · postmortems 0%
- 53. Wise1h 14m weighted1 incident · median 2h 29m to resolve · postmortems 0%
- 54. Snyk1h 13m weighted2 incidents · median 17h 45m to resolve · postmortems 0%
- 55. Runway1h 11m weighted2 incidents · median 8h 7m to resolve · postmortems n/a
- 56. Notion1h 10m weighted1 incident · median 2h 20m to resolve · postmortems 0%
- 57. Mux1h 4m weighted3 incidents · median 1h 17m to resolve · postmortems 0%
- 58. DeepL1h 4m weighted1 incident · median 2h 9m to resolve · postmortems 0%
- 59. Contentful1h 3m weighted2 incidents · median 1h 53m to resolve · postmortems 0%
- 60. Pylon1h 1m weighted3 incidents · median 3h 14m to resolve · postmortems 0%
- 61. Baseten1h 1m weighted2 incidents · median 5h 9m to resolve · postmortems 0%
- 62. GitHub Copilot1h weighted5 incidents · median 38m to resolve · postmortems 0%
- 63. DreamHost56m weighted2 incidents · median 1h 23m to resolve · postmortems 0%
- 64. Datadog55m weighted1 incident · median 4h 33m to resolve · postmortems n/a
- 65. Otter.ai53m weighted2 incidents · median 2h 38m to resolve · postmortems 0%
- 66. Akamai Cloud (Linode)53m weighted1 incident · median 4h 24m to resolve · postmortems n/a
- 67. Brevo51m weighted2 incidents · median 7h 3m to resolve · postmortems n/a
- 68. Pinecone51m weighted2 incidents · median 3h 19m to resolve · postmortems n/a
- 69. Apify50m weighted1 incident · median n/a to resolve · postmortems n/a
- 70. Buildkite47m weighted4 incidents · median 1h 30m to resolve · postmortems 0%
- 71. Render46m weighted2 incidents · median 3h 44m to resolve · postmortems n/a
- 72. Slack43m weighted1 incident · median 3h 34m to resolve · postmortems n/a
- 73. dbt Cloud41m weighted4 incidents · median 1h 51m to resolve · postmortems 0%
- 74. Box40m weighted1 incident · median 3h 19m to resolve · postmortems n/a
- 75. Dialpad40m weighted1 incident · median 1h 31m to resolve · postmortems 0%
- 76. E2B38m weighted1 incident · median 3h 11m to resolve · postmortems n/a
- 77. SendGrid37m weighted2 incidents · median 2h 48m to resolve · postmortems n/a
- 78. CoreWeave37m weighted1 incident · median n/a to resolve · postmortems 0%
- 79. Fly.io36m weighted3 incidents · median 1h 1m to resolve · postmortems n/a
- 80. Heroku35m weighted1 incident · median 2h 57m to resolve · postmortems n/a
- 81. Segment33m weighted3 incidents · median 2h 15m to resolve · postmortems 0%
- 82. Jina AI32m weighted20 incidents · median 5m to resolve · postmortems n/a
- 83. Rippling31m weighted2 incidents · median 10h 14m to resolve · postmortems 0%
- 84. Lovable28m weighted2 incidents · median 1h 21m to resolve · postmortems n/a
- 85. Census26m weighted1 incident · median 5h 48m to resolve · postmortems 100%
- 86. Cloudflare Zero Trust26m weighted1 incident · median 2h 22m to resolve · postmortems n/a
- 87. Confluent Cloud26m weighted1 incident · median 2h 9m to resolve · postmortems n/a
- 88. Mintlify24m weighted2 incidents · median 28m to resolve · postmortems 0%
- 89. ScrapingBee24m weighted1 incident · median 2h 15m to resolve · postmortems n/a
- 90. Vectara24m weighted1 incident · median 2h 18m to resolve · postmortems 0%
- 91. Alchemy22m weighted2 incidents · median 1h 52m to resolve · postmortems n/a
- 92. Substack22m weighted1 incident · median 3h 3m to resolve · postmortems 0%
- 93. incident.io21m weighted2 incidents · median 4h 24m to resolve · postmortems 0%
- 94. Square20m weighted3 incidents · median 1h 11m to resolve · postmortems n/a
- 95. Inngest20m weighted2 incidents · median 2h 7m to resolve · postmortems n/a
- 96. New Relic18m weighted1 incident · median 1h 46m to resolve · postmortems n/a
- 97. EasyPost16m weighted3 incidents · median 31m to resolve · postmortems 0%
- 98. Tailscale16m weighted2 incidents · median 1h 3m to resolve · postmortems n/a
- 99. Knock16m weighted1 incident · median 2h 21m to resolve · postmortems n/a
- 100. Superhuman16m weighted1 incident · median 16h 43m to resolve · postmortems 0%
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.