Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in November 2026 so far, most first. 8 providers with incidents in Observability.
- 1. Rootly10d 15h weighted2 incidents · median 76d 2h to resolve · postmortems 0%
- 2. Grafana Cloud16h 1m weighted4 incidents · median 8h 32m to resolve · postmortems 0%
- 3. Sentry3h 35m weighted5 incidents · median 1h 33m to resolve · postmortems 25%
- 4. Datadog55m weighted1 incident · median 4h 33m to resolve · postmortems n/a
- 5. incident.io21m weighted2 incidents · median 4h 24m to resolve · postmortems 0%
- 6. New Relic18m weighted1 incident · median 1h 46m to resolve · postmortems n/a
- 7. Axiom5m weighted1 incident · median 13m to resolve · postmortems 0%
- 8. Checkly0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.