Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in November 2026 so far, most first. 23 providers with incidents in Data and storage.
- 1. SerpApi5d 12h weighted15 incidents · median 4d 7h to resolve · postmortems 0%
- 2. Heap5d 12h weighted3 incidents · median 3h 19m to resolve · postmortems 0%
- 3. Snowflake2d 4h weighted3 incidents · median 3h 20m to resolve · postmortems n/a
- 4. Hasura Cloud6h 52m weighted2 incidents · median 2h 34m to resolve · postmortems 0%
- 5. Elastic Cloud6h 44m weighted1 incident · median 13h 28m to resolve · postmortems 0%
- 6. PostHog2h 51m weighted5 incidents · median 0m to resolve · postmortems 0%
- 7. Databricks1h 31m weighted1 incident · median 2h 50m to resolve · postmortems 0%
- 8. Strapi Cloud1h 24m weighted1 incident · median 1h 24m to resolve · postmortems 0%
- 9. Contentful1h 3m weighted2 incidents · median 1h 53m to resolve · postmortems 0%
- 10. Apify52m weighted1 incident · median n/a to resolve · postmortems n/a
- 11. Pinecone51m weighted2 incidents · median 3h 19m to resolve · postmortems n/a
- 12. dbt Cloud41m weighted4 incidents · median 1h 51m to resolve · postmortems 0%
- 13. Segment33m weighted3 incidents · median 2h 15m to resolve · postmortems 0%
- 14. Census26m weighted1 incident · median 5h 48m to resolve · postmortems 100%
- 15. Confluent Cloud26m weighted1 incident · median 2h 9m to resolve · postmortems n/a
- 16. ScrapingBee24m weighted1 incident · median 2h 15m to resolve · postmortems n/a
- 17. Amplitude10m weighted2 incidents · median 1h 49m to resolve · postmortems n/a
- 18. Supabase8m weighted1 incident · median 42m to resolve · postmortems n/a
- 19. ClickHouse Cloud5m weighted1 incident · median 50m to resolve · postmortems n/a
- 20. Firebase4m weighted1 incident · median 18m to resolve · postmortems n/a
- 21. Appwrite Cloud3m weighted1 incident · median 13m to resolve · postmortems n/a
- 22. Neon0m weighted2 incidents · median 0m to resolve · postmortems 0%
- 23. Qdrant Cloud0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.