Rankings
Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.
Providers ranked by weighted downtime in November 2026 so far, most first. 20 providers with incidents in Developer tools.
- 1. Trigger.dev21h 55m weighted1 incident · median 4d 13h to resolve · postmortems n/a
- 2. GitHub6h 39m weighted17 incidents · median 52m to resolve · postmortems 13%
- 3. GitHub Actions5h 7m weighted9 incidents · median 52m to resolve · postmortems 14%
- 4. Bitrise1h 36m weighted3 incidents · median 1h 18m to resolve · postmortems 0%
- 5. Chromatic1h 31m weighted2 incidents · median 5h 35m to resolve · postmortems n/a
- 6. Snyk1h 13m weighted2 incidents · median 17h 45m to resolve · postmortems 0%
- 7. Buildkite47m weighted4 incidents · median 1h 30m to resolve · postmortems 0%
- 8. Inngest20m weighted2 incidents · median 2h 7m to resolve · postmortems n/a
- 9. HCP Terraform10m weighted1 incident · median 1h 51m to resolve · postmortems n/a
- 10. BrowserStack7m weighted1 incident · median 7m to resolve · postmortems 0%
- 11. CircleCI6m weighted1 incident · median 54m to resolve · postmortems n/a
- 12. Cloudsmith6m weighted1 incident · median 32m to resolve · postmortems n/a
- 13. LaunchDarkly4m weighted1 incident · median 26m to resolve · postmortems n/a
- 14. Optimizely4m weighted1 incident · median 1h 31m to resolve · postmortems n/a
- 15. Linear2m weighted1 incident · median 3h 10m to resolve · postmortems n/a
- 16. npm2m weighted1 incident · median 37m to resolve · postmortems n/a
- 17. GitLab0m weighted2 incidents · median 0m to resolve · postmortems 0%
- 18. crates.io0m weighted1 incident · median 2h 18m to resolve · postmortems n/a
- 19. Phrase0m weighted1 incident · median 0m to resolve · postmortems n/a
- 20. SourceHut0m weighted1 incident · median 0m to resolve · postmortems n/a
Downtime is weighted by impact (major x1, partial x0.5, degraded x0.2) from providers' own posted incidents. Providers with none aren't listed, and a month can shift when a late incident is imported.