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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W04, Jan 20 to Jan 26.

  1. 148Grammarly is experiencing a service interruption, some Grammarly users may be unable to log inGrammarly · Major outage · 2h 24m
    • Impact30
    • Breadth7
    • Duration11
    • Reach0
    • Acknowledgement0
  2. 243Service Disruption due to "Invalid SSL Certificate"Coveralls · Major outage · 30m
    • Impact30
    • Breadth5
    • Duration8
    • Reach0
    • Acknowledgement0
  3. 341We're experiencing a service interruptionGrammarly · Major outage · 1h 8m
    • Impact30
    • Breadth1
    • Duration10
    • Reach0
    • Acknowledgement0
  4. 440🛠️ Scheduled database maintenance [ ⚠️ DOWNTIME REQUIRED ] - EDITEDDatoCMS · Major outage · 0m
    • Impact30
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0
  5. 538Increased latency and errorsSubstack · Partial outage · 53m
    • Impact18
    • Breadth11
    • Duration9
    • Reach0
    • Acknowledgement0
  6. 632Many syncs failing for 30 minute periodCensus · Partial outage · 17m
    • Impact18
    • Breadth7
    • Duration7
    • Reach0
    • Acknowledgement0
  7. 729Gateway timeouts in HTTP workflow executionsPipedream · Partial outage · 2h 7m
    • Impact18
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0
  8. 829Indexing DelayLoggly · Degraded · 6h 58m
    • Impact8
    • Breadth7
    • Duration14
    • Reach0
    • Acknowledgement0
  9. 928Scripting extensions incident - 2025-01-21Airtable · Degraded · 42m
    • Impact8
    • Breadth0
    • Duration9
    • Reach11
    • Acknowledgement0
  10. 1028Dashboard performance degradationSmartling · Degraded · 4h 50m
    • Impact8
    • Breadth7
    • Duration13
    • Reach0
    • Acknowledgement0
  11. 1127Lattice Incident: Admins are seeing an error when navigating to some admin pagesLattice · Degraded · 57m
    • Impact8
    • Breadth10
    • Duration9
    • Reach0
    • Acknowledgement0
  12. 1226Some Octopus Cloud customers affected by parsing issue with ConfigMap on Kubernetes deploymentsOctopus Deploy · Degraded · 14h 1m
    • Impact8
    • Breadth3
    • Duration15
    • Reach0
    • Acknowledgement0
  13. 1326Some Octopus Cloud customers affected by missing variable substitution on Helm template sourcesOctopus Deploy · Degraded · 3d 20h
    • Impact8
    • Breadth3
    • Duration15
    • Reach0
    • Acknowledgement0
  14. 1425Intermittent connectivity issuesngrok · Degraded · 1h 1m
    • Impact8
    • Breadth8
    • Duration9
    • Reach0
    • Acknowledgement0
  15. 1525DocSend unavailableDropbox · Partial outage · 7m
    • Impact18
    • Breadth2
    • Duration5
    • Reach0
    • Acknowledgement0
  16. 1623SambaNova Cloud Intermittent IssuesSambaNova Cloud · Degraded · 3h 14m
    • Impact8
    • Breadth3
    • Duration12
    • Reach0
    • Acknowledgement0
  17. 1722Dropbox Source Events DelayedPipedream · Degraded · 8h 39m
    • Impact8
    • Breadth0
    • Duration14
    • Reach0
    • Acknowledgement0
  18. 1821Billing and usage section not loadingPulumi Cloud · Degraded · 2h 40m
    • Impact8
    • Breadth1
    • Duration12
    • Reach0
    • Acknowledgement0
  19. 1920Some Grammarly users may be unable to manage their account settings or use the Grammarly EditorGrammarly · Degraded · 1h 43m
    • Impact8
    • Breadth1
    • Duration11
    • Reach0
    • Acknowledgement0
  20. 2018LLM crawlers continue to DDoS SourceHutSourceHut · Degraded · 0m
    • Impact8
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0
  21. 2118Elevated Response TimesClose · Degraded · 37m
    • Impact8
    • Breadth2
    • Duration8
    • Reach0
    • Acknowledgement0

← 2025-W03 · 2025-W05 →

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