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Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W14, Mar 31 to Apr 6.

  1. 157Major outage on query and indexingVectara · Major outage · 7h 48m
    • Impact30
    • Breadth13
    • Duration14
    • Reach0
    • Acknowledgement0
  2. 250Enrichment API outageClearbit · Major outage · 47m
    • Impact30
    • Breadth2
    • Duration9
    • Reach9
    • Acknowledgement0
  3. 340Sync might be failing with mismatch errorsCensus · Partial outage · 17h 43m
    • Impact18
    • Breadth7
    • Duration15
    • Reach0
    • Acknowledgement0
  4. 439API is partially downVoyage AI · Partial outage · 1h 55m
    • Impact18
    • Breadth10
    • Duration11
    • Reach0
    • Acknowledgement0
  5. 538Issues publishing and installing packagesnpm · Partial outage · 4h 22m
    • Impact18
    • Breadth7
    • Duration13
    • Reach0
    • Acknowledgement0
  6. 633Unstable Send Behavior from Android DevicesSuperhuman · Degraded · 1d 2h
    • Impact8
    • Breadth10
    • Duration15
    • Reach0
    • Acknowledgement0
  7. 731QStash: Degraded performance in request processing and event logsUpstash · Degraded · 13h 57m
    • Impact8
    • Breadth8
    • Duration15
    • Reach0
    • Acknowledgement0
  8. 829Manager emails are not included in directory export CSVLattice · Degraded · 2h 11m
    • Impact8
    • Breadth10
    • Duration11
    • Reach0
    • Acknowledgement0
  9. 928Some Grammarly users may be unable to log inGrammarly · Partial outage · 39m
    • Impact18
    • Breadth2
    • Duration8
    • Reach0
    • Acknowledgement0
  10. 1027Intermittent issue with viewing and installing packagesnpm · Degraded · 3h 1m
    • Impact8
    • Breadth7
    • Duration12
    • Reach0
    • Acknowledgement0
  11. 1127Copy to clipboard and download CSV issuesHex · Degraded · 1d 3h
    • Impact8
    • Breadth4
    • Duration15
    • Reach0
    • Acknowledgement0
  12. 1226Elevated LatencyCoveralls · Degraded · 4h 42m
    • Impact8
    • Breadth5
    • Duration13
    • Reach0
    • Acknowledgement0
  13. 1323Missing Action Buttons For ModeratorsReddit · Degraded · 2h 11m
    • Impact8
    • Breadth4
    • Duration11
    • Reach0
    • Acknowledgement0
  14. 1423Macho Event processing delaysBugsnag · Degraded · 2h 40m
    • Impact8
    • Breadth3
    • Duration12
    • Reach0
    • Acknowledgement0
  15. 1523Degraded Performance - Increased Latency - Command-a-03-2025/command-r-plus-08-2024Cohere · Degraded · 1d 3h
    • Impact8
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  16. 1621Issues with Dashboards and Events ProcessingTwingate · Degraded · 1h 6m
    • Impact8
    • Breadth3
    • Duration10
    • Reach0
    • Acknowledgement0
  17. 1720Degraded Performance: command-a-03-2025 - Increased LatencyCohere · Degraded · 3h 28m
    • Impact8
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0
  18. 1819Pipeline latency impacting notification delivery.Rollbar · Degraded · 2h 6m
    • Impact8
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0
  19. 1915Intermittent Latency for Status PagesRootly · Degraded · 24m
    • Impact8
    • Breadth0
    • Duration7
    • Reach0
    • Acknowledgement0
  20. 208Retell Telnyx OutageRetell AI · Degraded · 0m
    • Impact8
    • Breadth0
    • Duration0
    • Reach0
    • Acknowledgement0

← 2025-W13 · 2025-W15 →

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