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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W27, Jun 30 to Jul 6.

  1. 160Sign is not working as expected.Dropbox Sign · Maintenance · 1h 11m
    • Impact30
    • Breadth20
    • Duration10
    • Reach0
    • Acknowledgement0
  2. 258Users experiencing errors attempting to load BitbucketBitbucket · Partial outage · 2h 8m
    • Impact18
    • Breadth18
    • Duration11
    • Reach11
    • Acknowledgement0
  3. 3532025-July-2 Service IncidentSauce Labs · Major outage · 10h
    • Impact30
    • Breadth8
    • Duration15
    • Reach0
    • Acknowledgement0
  4. 452Users authorization is brokenVectara · Major outage · 8m
    • Impact30
    • Breadth17
    • Duration5
    • Reach0
    • Acknowledgement0
  5. 547Errors Loading Mixpanel.comMixpanel · Major outage · 45m
    • Impact30
    • Breadth8
    • Duration9
    • Reach0
    • Acknowledgement0
  6. 644Network issue causing some APIs to failVectara · Partial outage · 1h 3m
    • Impact18
    • Breadth17
    • Duration9
    • Reach0
    • Acknowledgement0
  7. 742VIESUS™ Automatic Image Enhancement is currently down.Cloudinary · Partial outage · 4h 36m
    • Impact18
    • Breadth0
    • Duration13
    • Reach11
    • Acknowledgement0
  8. 840Customers experiencing issues with Bitbucket buildsBitbucket · Partial outage · 50m
    • Impact18
    • Breadth2
    • Duration9
    • Reach11
    • Acknowledgement0
  9. 938Webhook Notification Delivery DelaysCloudinary · Degraded · 22h 39m
    • Impact8
    • Breadth4
    • Duration15
    • Reach11
    • Acknowledgement0
  10. 1030Cluster operations taking longer than expectedCockroachDB Cloud · Partial outage · 3h 4m
    • Impact18
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0
  11. 1130Cluster operations impairedCockroachDB Cloud · Partial outage · 41m
    • Impact18
    • Breadth3
    • Duration9
    • Reach0
    • Acknowledgement0
  12. 1230Degraded performance and intermittent issues with uploadsFilestack · Degraded · 1d 8h
    • Impact8
    • Breadth7
    • Duration15
    • Reach0
    • Acknowledgement0
  13. 1328Customers may be experiencing issues with workforce managementDialpad · Partial outage · 45m
    • Impact18
    • Breadth1
    • Duration9
    • Reach0
    • Acknowledgement0
  14. 1426Users Logged OutHightouch · Partial outage · 24m
    • Impact18
    • Breadth1
    • Duration7
    • Reach0
    • Acknowledgement0
  15. 1526Connection issues related to Event APIMailjet · Partial outage · 19m
    • Impact18
    • Breadth1
    • Duration7
    • Reach0
    • Acknowledgement0
  16. 1625Intermittent Transfers ErrorWise · Degraded · 2h 4m
    • Impact8
    • Breadth6
    • Duration11
    • Reach0
    • Acknowledgement0
  17. 1723Degraded System InsightsJumpCloud · Degraded · 2h 25m
    • Impact8
    • Breadth4
    • Duration11
    • Reach0
    • Acknowledgement0
  18. 1823Elevated Errors w/ Hightouch Tunneling ServiceHightouch · Degraded · 2d 19h
    • Impact8
    • Breadth0
    • Duration15
    • Reach0
    • Acknowledgement0
  19. 1922Slow Recording API and Cloud Dashboard accessCypress Cloud · Degraded · 1h 10m
    • Impact8
    • Breadth4
    • Duration10
    • Reach0
    • Acknowledgement0
  20. 2021FR5 DE-CIX link flappedEquinix Metal · Degraded · 57m
    • Impact8
    • Breadth4
    • Duration9
    • Reach0
    • Acknowledgement0
  21. 2119Delays in asynchronous workOrb · Degraded · 27m
    • Impact8
    • Breadth3
    • Duration8
    • Reach0
    • Acknowledgement0

← 2025-W26 · 2025-W28 →

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