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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2025-W33, Aug 11 to Aug 17.

  1. 159Syncing OutageHightouch · Major outage · 43m
    • Impact30
    • Breadth20
    • Duration9
    • Reach0
    • Acknowledgement0
  2. 250Increase in Initialization Errors Client SDKsStatsig · Major outage · 39m
    • Impact30
    • Breadth12
    • Duration8
    • Reach0
    • Acknowledgement0
  3. 345Loom Intermittent IssuesLoom · Partial outage · 24m
    • Impact18
    • Breadth20
    • Duration7
    • Reach0
    • Acknowledgement0
  4. 444Lever Sandbox DownLever · Major outage · 1h 37m
    • Impact30
    • Breadth4
    • Duration10
    • Reach0
    • Acknowledgement0
  5. 539Users may not be able to access documents in the Grammarly Editor.Grammarly · Major outage · 28m
    • Impact30
    • Breadth1
    • Duration8
    • Reach0
    • Acknowledgement0
  6. 638Some customers are running into degraded tunnel starts in all regionsngrok · Partial outage · 2h 44m
    • Impact18
    • Breadth8
    • Duration12
    • Reach0
    • Acknowledgement0
  7. 734Some 'future hire' employees not transitioning to 'current'Drata · Degraded · 6h 17m
    • Impact8
    • Breadth12
    • Duration14
    • Reach0
    • Acknowledgement0
  8. 832Lower-than-expected rate limitsVoyage AI · Degraded · 8h 50m
    • Impact8
    • Breadth10
    • Duration14
    • Reach0
    • Acknowledgement0
  9. 931Git index slow to updatecrates.io · Degraded · 4h 8m
    • Impact8
    • Breadth10
    • Duration13
    • Reach0
    • Acknowledgement0
  10. 1030The Grammarly Editor is not working as expectedGrammarly · Partial outage · 1h 38m
    • Impact18
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  11. 1130Partial UI DegredationLattice · Degraded · 2h 44m
    • Impact8
    • Breadth10
    • Duration12
    • Reach0
    • Acknowledgement0
  12. 1229Issues with loading Mixpanel.comMixpanel · Degraded · 4h 31m
    • Impact8
    • Breadth8
    • Duration13
    • Reach0
    • Acknowledgement0
  13. 1329ActivityPub replies and likes to notes before today are failingGhost(Pro) · Partial outage · 2h 9m
    • Impact18
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0
  14. 1428Collections are not being detectedCloudinary · Degraded · 48m
    • Impact8
    • Breadth0
    • Duration9
    • Reach11
    • Acknowledgement0
  15. 1527People Ops Role unable to loginDrata · Partial outage · 43m
    • Impact18
    • Breadth0
    • Duration9
    • Reach0
    • Acknowledgement0
  16. 1626Vimeo OnDemand pages with Custom Domains FailingVimeo · Partial outage · 17m
    • Impact18
    • Breadth1
    • Duration7
    • Reach0
    • Acknowledgement0
  17. 1725Email outage 08/14/2025Drata · Partial outage · 20m
    • Impact18
    • Breadth0
    • Duration7
    • Reach0
    • Acknowledgement0
  18. 1824Intermittent request rejectionsCoveralls · Degraded · 2h 10m
    • Impact8
    • Breadth5
    • Duration11
    • Reach0
    • Acknowledgement0
  19. 1924Warehouse Syncing Delayed (NA1 Data Center)FullStory · Degraded · 20h 51m
    • Impact8
    • Breadth1
    • Duration15
    • Reach0
    • Acknowledgement0
  20. 2022Elevated levels of failures on some queriesVectara · Degraded · 2h 13m
    • Impact8
    • Breadth3
    • Duration11
    • Reach0
    • Acknowledgement0
  21. 2119Service unavailable with HTML error page or 500 errorsCoveralls · Degraded · 11m
    • Impact8
    • Breadth5
    • Duration6
    • Reach0
    • Acknowledgement0
  22. 2215Minor Result Quality ReductionTavily · Degraded · 21m
    • Impact8
    • Breadth0
    • Duration7
    • Reach0
    • Acknowledgement0
  23. 238Intermittent delay for event delivery to customer warehousesHightouch · Degraded · 0m
    • Impact8
    • Breadth0
    • Duration0
    • Reach0
    • Acknowledgement0

← 2025-W32 · 2025-W34 →

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