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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2026-W29, Jul 13 to Jul 19.

  1. 164Ongoing Database Incidentapi.video · Major outage · 13h 32m
    • Impact30
    • Breadth12
    • Duration15
    • Reach7
    • Acknowledgement0
  2. 263Service OutageFrontegg · Major outage · 5h 36m
    • Impact30
    • Breadth20
    • Duration13
    • Reach0
    • Acknowledgement0
  3. 363Incident with GitHub ActionsGitHub Pages · Major outage · 5h 10m
    • Impact30
    • Breadth20
    • Duration13
    • Reach0
    • Acknowledgement0
  4. 457Amplitude UI and MCP is downAmplitude · Major outage · 1h 36m
    • Impact30
    • Breadth5
    • Duration10
    • Reach12
    • Acknowledgement0
  5. 556Elevated error rates for Sonnet 5Anthropic · Partial outage · 15m
    • Impact18
    • Breadth17
    • Duration6
    • Reach15
    • Acknowledgement0
  6. 656Elevated errors across Fable 5Anthropic · Partial outage · 1h 11m
    • Impact18
    • Breadth13
    • Duration10
    • Reach15
    • Acknowledgement0
  7. 753Elevated errors for Claude Opus 4.7Anthropic · Degraded · 4h 33m
    • Impact8
    • Breadth17
    • Duration13
    • Reach15
    • Acknowledgement0
  8. 853BILLINGCONSOLE (global): Inaccurate Estimated Billing DataAWS · Degraded · 1d 5h
    • Impact8
    • Breadth10
    • Duration15
    • Reach20
    • Acknowledgement0
  9. 951Durable Objects Increased ErrorsCloudflare Workers · Partial outage · 1h 38m
    • Impact18
    • Breadth9
    • Duration10
    • Reach14
    • Acknowledgement0
  10. 1050Elevated errors on multiple modelsAnthropic · Degraded · 1h 7m
    • Impact8
    • Breadth17
    • Duration10
    • Reach15
    • Acknowledgement0
  11. 1150Some Reports of Grafana Not Loading.Grafana Cloud · Partial outage · 2h 53m
    • Impact18
    • Breadth20
    • Duration12
    • Reach0
    • Acknowledgement0
  12. 1250video live and playback issuesMux · Major outage · 21h 53m
    • Impact30
    • Breadth5
    • Duration15
    • Reach0
    • Acknowledgement0
  13. 1350Investigating outage affecting multiple regionsFusionAuth Cloud · Major outage · 1h 26m
    • Impact30
    • Breadth10
    • Duration10
    • Reach0
    • Acknowledgement0
  14. 1450CLOUDFRONT (global): Increased 5xx ErrorsAWS · Degraded · 3h 38m
    • Impact8
    • Breadth10
    • Duration12
    • Reach20
    • Acknowledgement0
  15. 1550Enterprise SSO sign-in failuresAnthropic · Partial outage · 1h 4m
    • Impact18
    • Breadth7
    • Duration10
    • Reach15
    • Acknowledgement0
  16. 1649Elevated errors on Sonnet 5 and Haiku 4.5Anthropic · Degraded · 5h 34m
    • Impact8
    • Breadth13
    • Duration13
    • Reach15
    • Acknowledgement0
  17. 1748Elevated errors on Claude Haiku 4.5Anthropic · Degraded · 40m
    • Impact8
    • Breadth17
    • Duration8
    • Reach15
    • Acknowledgement0
  18. 1848Offer Letter Generation FailuresLever · Major outage · 9h 2m
    • Impact30
    • Breadth4
    • Duration14
    • Reach0
    • Acknowledgement0
  19. 1948Elevated errors for Claude Opus 4.8Anthropic · Degraded · 36m
    • Impact8
    • Breadth17
    • Duration8
    • Reach15
    • Acknowledgement0
  20. 2047Customers are unable to contact support through our Help Center chatbotSurveyMonkey · Partial outage · 59m
    • Impact18
    • Breadth20
    • Duration9
    • Reach0
    • Acknowledgement0
  21. 2147GitHub git clone 403 errorsRender · Major outage · 5h 36m
    • Impact30
    • Breadth4
    • Duration13
    • Reach0
    • Acknowledgement0
  22. 2246Mastercard 3DS Degraded TrafficMarqeta · Major outage · 8h 31m
    • Impact30
    • Breadth2
    • Duration14
    • Reach0
    • Acknowledgement0
  23. 2346Elevated Platform ErrorsWorkOS · Partial outage · 2h 18m
    • Impact18
    • Breadth17
    • Duration11
    • Reach0
    • Acknowledgement0
  24. 2446Elevated errors on Claude Sonnet 5Anthropic · Degraded · 15m
    • Impact8
    • Breadth17
    • Duration6
    • Reach15
    • Acknowledgement0
  25. 2546Website Login IssuesLlamaCloud · Major outage · 38m
    • Impact30
    • Breadth8
    • Duration8
    • Reach0
    • Acknowledgement0

← 2026-W28 · 2026-W30 →

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