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Rankings

Which cloud and SaaS providers break the most, from their own posted incidents. How the Down Index scores them.

The week's worst incidents, ranked by Down Index score: 2026-W33, Aug 10 to Aug 16.

  1. 170Service disruption on Claude servicesAnthropic · Major outage · 36m
    • Impact30
    • Breadth17
    • Duration8
    • Reach15
    • Acknowledgement0
  2. 256Elevated errors for Claude Mythos 5, Claude Fable 5, and Claude Sonnet 5Anthropic · Partial outage · 1h 35m
    • Impact18
    • Breadth13
    • Duration10
    • Reach15
    • Acknowledgement0
  3. 353Service disruption on Claude servicesAnthropic · Partial outage · 1h 28m
    • Impact18
    • Breadth10
    • Duration10
    • Reach15
    • Acknowledgement0
  4. 451Metabase Store is unavailableMetabase Cloud · Major outage · 1h 39m
    • Impact30
    • Breadth10
    • Duration11
    • Reach0
    • Acknowledgement0
  5. 549Degraded performance for multiple modelsAnthropic · Degraded · 4h 17m
    • Impact8
    • Breadth13
    • Duration13
    • Reach15
    • Acknowledgement0
  6. 647Trouble Accessing Historical Messages With Custom Data Retention Policies EnabledSlack · Degraded · 32d 1h
    • Impact8
    • Breadth10
    • Duration15
    • Reach14
    • Acknowledgement0
  7. 745Expo Go and Dev Client login outageExpo · Partial outage · 5h
    • Impact18
    • Breadth0
    • Duration13
    • Reach14
    • Acknowledgement0
  8. 844Granola app services downGranola · Major outage · 1h 24m
    • Impact30
    • Breadth4
    • Duration10
    • Reach0
    • Acknowledgement0
  9. 944Elevated errors for Claude Fable 5Anthropic · Partial outage · 30m
    • Impact18
    • Breadth3
    • Duration8
    • Reach15
    • Acknowledgement0
  10. 1043Sheets, Reports, and Workflow Services Are ImpactedSmartsheet · Major outage · 3h 28m
    • Impact30
    • Breadth1
    • Duration12
    • Reach0
    • Acknowledgement0
  11. 1142Responses to slider question type are intermittently not recorded when survey is taken on mobileSurveyMonkey · Degraded · 7h 5m
    • Impact8
    • Breadth20
    • Duration14
    • Reach0
    • Acknowledgement0
  12. 1242Elevated error rate on ontrac Transaction APIShippo · Major outage · 3h 46m
    • Impact30
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0
  13. 1342[Security vendor] - Suspicion of ESET blacklist for our domains and/or IP rangesScaleway · Major outage · 2h 38m
    • Impact30
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0
  14. 1442Elevated error rate on lasership Transaction APIShippo · Major outage · 2h 50m
    • Impact30
    • Breadth0
    • Duration12
    • Reach0
    • Acknowledgement0
  15. 1542Mastercard Network OutageBrex · Major outage · 1h 4m
    • Impact30
    • Breadth2
    • Duration10
    • Reach0
    • Acknowledgement0
  16. 1641Automated Review Cycle Schedule DelaysLattice · Partial outage · 4h 19m
    • Impact18
    • Breadth10
    • Duration13
    • Reach0
    • Acknowledgement0
  17. 1741Intermittent errors on the Brex dashboardBrex · Major outage · 1h 57m
    • Impact30
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0
  18. 1841Railpack builds may be delayedRailway · Partial outage · 2h
    • Impact18
    • Breadth12
    • Duration11
    • Reach0
    • Acknowledgement0
  19. 1941Applications affectedSnowflake · Major outage · 2h 6m
    • Impact30
    • Breadth0
    • Duration11
    • Reach0
    • Acknowledgement0
  20. 2040Live translation interrupted for some Voice for Meetings sessionsDeepL · Major outage · 0m
    • Impact30
    • Breadth10
    • Duration0
    • Reach0
    • Acknowledgement0
  21. 2140K6 Test OutageGrafana Cloud · Major outage · 1h 22m
    • Impact30
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  22. 2240Applications affectedSnowflake · Major outage · 1h 9m
    • Impact30
    • Breadth0
    • Duration10
    • Reach0
    • Acknowledgement0
  23. 2339Invoice Creation ErrorSurveyMonkey · Degraded · 2h 22m
    • Impact8
    • Breadth20
    • Duration11
    • Reach0
    • Acknowledgement0
  24. 2439Issue with Phone ApplicationBrevo · Major outage · 27m
    • Impact30
    • Breadth1
    • Duration8
    • Reach0
    • Acknowledgement0
  25. 2539Confluence intermittent errorsConfluence · Degraded · 2h 2m
    • Impact8
    • Breadth20
    • Duration11
    • Reach0
    • Acknowledgement0

← 2026-W32 · 2026-W34 →

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