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Retool

Retool Mobile apps cannot be opened in the in-browser preview

Partial outage Lasted 4h 3m · started · Retool's page

Level
confirmed
Worst impact
Partial outage
Components
Classic web app
Down Index
32of 100

What to do

  • Check whether you use Retool Classic web app. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 3m it lasted.

    Anything that failed between 2026-06-04 15:13 UTC and 2026-06-04 19:16 UTC may need a replay.
  • Subscribe to Retool's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=retool works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Retool 4

  1. investigating

    We are investigating reports that Retool Mobile apps fail to load when opened in a web browser (the in-browser "View"/user-mode preview and the editor preview button). Editing mobile apps and running them in the native iOS/Android Retool Mobile apps are unaffected.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0f5efe65e5

Is Retool still down?

No, this incident was resolved 2026-06-04 19:16 UTC. For Retool's live state, see https://down.guide/retool.

How long did it last?

4h 3m, from 2026-06-04 15:13 UTC to 2026-06-04 19:16 UTC, by the times Retool posted.

What was affected?

Retool named Classic web app.

What caused it?

Retool hasn't published a root cause. If it does, it shows here.

Where does this come from?

Retool's official status page, https://status.retool.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.