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Retool

Increased 500 Error Rates Preventing Some Apps from Loading

Partial outage Lasted 0m · started · Retool's page

Level
confirmed
Worst impact
Partial outage
Down Index
18of 100

What to do

  • Check whether your product depends on Retool. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2025-10-16 20:23 UTC and 2025-10-16 18:45 UTC may need a replay.
  • Subscribe to Retool's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=retool works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Retool 1

  1. resolved

    Elevated 500 errors on a back-end endpoint preventing some apps from loading

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-162e974838

Is Retool still down?

No, this incident was resolved 2025-10-16 18:45 UTC. For Retool's live state, see https://down.guide/retool.

How long did it last?

0m, from 2025-10-16 20:23 UTC to 2025-10-16 18:45 UTC, by the times Retool posted.

What caused it?

Retool hasn't published a root cause. If it does, it shows here.

Where does this come from?

Retool's official status page, https://status.retool.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.