- Level
- confirmed
- Worst impact
- Degraded
- Components
- Classic web app
- Down Index
- 24of 100
What to do
Check whether you use Retool Classic web app. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2d 19h it lasted.
Anything that failed between 2025-10-17 23:19 UTC and 2025-10-20 19:13 UTC may need a replay.Subscribe to Retool's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=retool works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Retool 4
- investigating
We're investigating the source of failures in web calls and latency. Observed a spike of issues around 12:15 but have since recovered.
provider
- investigating
we've identified minor network instability that caused the failures. Continuing to monitor the situation in case of new regressions
provider
- investigating
we've identified minor network instability that caused the failures. Continuing to monitor the situation in case of new regressions (typo below)
provider
- resolved
No additional instability was witnessed over the weekend, this incident is being marked resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1df8a745a2
Is Retool still down?
No, this incident was resolved 2025-10-20 19:13 UTC. For Retool's live state, see https://down.guide/retool.
How long did it last?
2d 19h, from 2025-10-17 23:19 UTC to 2025-10-20 19:13 UTC, by the times Retool posted.
What was affected?
Retool named Classic web app.
What caused it?
Retool hasn't published a root cause. If it does, it shows here.
Where does this come from?
Retool's official status page, https://status.retool.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.