- Level
- confirmed
- Worst impact
- Major outage
- Components
- Email Server
- Down Index
- 46of 100
What to do
Check whether you use Retool Email Server. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 20h 12m it lasted.
Anything that failed between 2026-07-23 22:22 UTC and 2026-07-24 18:34 UTC may need a replay.Subscribe to Retool's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=retool works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Retool 2
- investigating
We are investigating the disabling of retool-email.com domain due to spam. Note that this does not impact official retool emails like user invites and password resets.
provider
- resolved
Some Retool Emails failed with a "Disabled for sending spam" error due to an issue with our upstream email provider. The sending domain has since been restored, and email delivery is operating normally. We've also added safeguards to prevent recurrence. We apologize for the disruption.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2ae7abce69
Is Retool still down?
No, this incident was resolved 2026-07-24 18:34 UTC. For Retool's live state, see https://down.guide/retool.
How long did it last?
20h 12m, from 2026-07-23 22:22 UTC to 2026-07-24 18:34 UTC, by the times Retool posted.
What was affected?
Retool named Email Server.
What caused it?
Retool hasn't published a root cause. If it does, it shows here.
Where does this come from?
Retool's official status page, https://status.retool.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.