- Level
- confirmed
- Worst impact
- Degraded
- Components
- RetoolDB
- Down Index
- 23of 100
What to do
Check whether you use Retool RetoolDB. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 9h 37m it lasted.
Anything that failed between 2026-02-03 13:30 UTC and 2026-02-03 23:07 UTC may need a replay.Subscribe to Retool's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=retool works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Retool 3
- identified
We are aware of an issue where RetoolDB is unavailable for new Retool organizations. We are working with our vendor to get this back online ASAP. This only affects new cloud organizations; organizations pre-incident are not affected.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3bd20a731f
Is Retool still down?
No, this incident was resolved 2026-02-03 23:07 UTC. For Retool's live state, see https://down.guide/retool.
How long did it last?
9h 37m, from 2026-02-03 13:30 UTC to 2026-02-03 23:07 UTC, by the times Retool posted.
What was affected?
Retool named RetoolDB.
What caused it?
Retool hasn't published a root cause. If it does, it shows here.
Where does this come from?
Retool's official status page, https://status.retool.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.