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Retool

Errors running generic JDBC resource type queries

Degraded Lasted 3h 35m · started · Retool's page

Level
confirmed
Worst impact
Degraded
Components
Resource Queries
Down Index
21of 100

What to do

  • Check whether you use Retool Resource Queries. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 35m it lasted.

    Anything that failed between 2026-09-01 15:31 UTC and 2026-09-01 19:06 UTC may need a replay.
  • Subscribe to Retool's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=retool works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Retool 2

  1. identified

    Some customers are seeing generic JDBC resource type queries fail with an error referencing LZ4 compression. Connection tests still pass, so the error appears only when running a query or loading a resource schema. We have identified the cause and are working on a fix.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4970234724

Is Retool still down?

No, this incident was resolved 2026-09-01 19:06 UTC. For Retool's live state, see https://down.guide/retool.

How long did it last?

3h 35m, from 2026-09-01 15:31 UTC to 2026-09-01 19:06 UTC, by the times Retool posted.

What was affected?

Retool named Resource Queries.

What caused it?

Retool hasn't published a root cause. If it does, it shows here.

Where does this come from?

Retool's official status page, https://status.retool.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.