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[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Partial outage Lasted 2h 2m · started · Retool's page

Level
confirmed
Worst impact
Partial outage
Components
Resource Queries
Down Index
30of 100

What to do

  • Check whether you use Retool Resource Queries. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 2m it lasted.

    Anything that failed between 2026-04-16 15:31 UTC and 2026-04-16 17:33 UTC may need a replay.
  • Subscribe to Retool's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=retool works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Retool 2

  1. investigating

    We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.

    provider

  2. resolved

    We are closing this incident as it has been identified as part of a larger issue. Please follow: [Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing, for the latest updates and resolution progress.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-720a60dda2

Is Retool still down?

No, this incident was resolved 2026-04-16 17:33 UTC. For Retool's live state, see https://down.guide/retool.

How long did it last?

2h 2m, from 2026-04-16 15:31 UTC to 2026-04-16 17:33 UTC, by the times Retool posted.

What was affected?

Retool named Resource Queries.

What caused it?

Retool hasn't published a root cause. If it does, it shows here.

Where does this come from?

Retool's official status page, https://status.retool.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.