Retool: [Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

What to do

Check whether you use Retool Resource Queries. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 13h 18m it lasted.
Anything that failed between 2026-04-17 14:19 UTC and 2026-04-18 03:36 UTC may need a replay.
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https://down.guide/feed?provider=retool works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingApr 17, 2026, 2:19 PM UTC
We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.
provider
identifiedApr 17, 2026, 5:58 PM UTC
The issue has been identified and a fix is being implemented.
provider
monitoringApr 17, 2026, 6:24 PM UTC
A fix has been implemented and we are monitoring the results.
provider
monitoringApr 18, 2026, 3:35 AM UTC
The issue has been resolved.
provider
resolvedApr 18, 2026, 3:36 AM UTC
This incident has been resolved.
provider

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None so far.

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Is Retool still down?

No, this incident was resolved 2026-04-18 03:36 UTC. For Retool's live state, see https://down.guide/retool.

How long did it last?

13h 18m, from 2026-04-17 14:19 UTC to 2026-04-18 03:36 UTC, by the times Retool posted.

What was affected?

Retool named Resource Queries.

What caused it?

Retool hasn't published a root cause. If it does, it shows here.

Where does this come from?

Retool's official status page, https://status.retool.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.