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Retool

Intermittent access issues affecting Retool Cloud

Partial outage Lasted 1h 20m · started · Retool's page

Level
confirmed
Worst impact
Partial outage
Components
Infrastructure
Down Index
29of 100

What to do

  • Check whether you use Retool Infrastructure. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 20m it lasted.

    Anything that failed between 2025-11-18 13:45 UTC and 2025-11-18 15:05 UTC may need a replay.
  • Subscribe to Retool's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=retool works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Retool 3

  1. monitoring

    We have determined that this is related to an issue with one of our external partners. We are awaiting updates on their end and will update here once this is resolved.

    provider

  2. monitoring

    Our external partner has pushed out a fix and we are continuing to monitor Retool services.

    provider

  3. resolved

    We have observed stable and healthy performance since 14:43 UTC and are now considering this incident resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a85b92b579

Is Retool still down?

No, this incident was resolved 2025-11-18 15:05 UTC. For Retool's live state, see https://down.guide/retool.

How long did it last?

1h 20m, from 2025-11-18 13:45 UTC to 2025-11-18 15:05 UTC, by the times Retool posted.

What was affected?

Retool named Infrastructure.

What caused it?

Retool hasn't published a root cause. If it does, it shows here.

Where does this come from?

Retool's official status page, https://status.retool.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.