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Rollbar

Elevated API error rate

Degraded Lasted 4h 10m · started · Rollbar's page

Level
confirmed
Worst impact
Degraded
Down Index
21of 100

What to do

  • Check whether your product depends on Rollbar. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 10m it lasted.

    Anything that failed between 2025-09-03 16:53 UTC and 2025-09-03 21:03 UTC may need a replay.
  • Subscribe to Rollbar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=rollbar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Rollbar 6

  1. investigating

    We're investigating an issue with elevated error rates on [api.rollbar.com](http://api.rollbar.com "api.rollbar.com") affecting occurrence ingestion.

    provider

  2. identified

    We've identified the likely root cause, and are working on implementing a fix.

    provider

  3. identified

    We're continuing to work on a fix for this issue.

    provider

  4. identified

    We've implemented a fix and are monitoring the results.

    provider

  5. resolved

    This incident has been resolved. We'll publish a postmortem in the coming days.

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  6. resolved

    **# Incident Report ## Summary of the Incident and Impact** From 2025-09-03 05:35 PT until approximately 14:03 PT, the Rollbar ingestion API) served a high rate of 502 errors because a particular traffic pattern exhausted the resources available to other traffic. The range of 502 errors ranged from 30% to 60% of requests during the incident. Once the root cause was identified and mitigated, error levels returned to below 0.01%. The Web App and Processing tiers were not affected. [1] POST requests to api.rollbar.com/api/1/item , api.rollbar.com/api/1/item_batch/ , api.rollbar.com/api/1/items/  **## Follow-Up Actions** We've identified follow-up actions to mitigate going forward 1) the length of similar incidents (completed), 2) the possibility of similar incidents (planned).

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e9851b9687

Is Rollbar still down?

No, this incident was resolved 2025-09-03 21:03 UTC. For Rollbar's live state, see https://down.guide/rollbar.

How long did it last?

4h 10m, from 2025-09-03 16:53 UTC to 2025-09-03 21:03 UTC, by the times Rollbar posted.

What caused it?

Rollbar hasn't published a root cause. If it does, it shows here.

Where does this come from?

Rollbar's official status page, https://status.rollbar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.