Service provider incident

What to do

• Check whether your product depends on Rollbar. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 24m it lasted.

  Anything that failed between 2025-06-12 19:07 UTC and 2025-06-12 21:31 UTC may need a replay.

• Subscribe to Rollbar's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=rollbar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Rollbar 4

1. investigatingJun 12, 2025, 6:23 PM UTC

   We are currently experiencing an issue with our service provider, we are awaiting an update from them about this situation and will provide an update as soon as more information is available.

   provider

2. investigatingJun 12, 2025, 7:32 PM UTC

   We have received notification from one of our service providers indicating an issue that is impacting multiple parts of the platform, at this time we do appear to be processing items we receive however some items that rely on affected parts of the system may see a delay in processing.

   provider

3. monitoringJun 12, 2025, 8:29 PM UTC

   Services appear to be recovering and we are processing through the backlog of items.

   provider

4. resolvedJun 12, 2025, 9:31 PM UTC

   This has now been resolved. Apologies for any inconvenience caused by this outage.

   provider

Corrections

None so far.

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