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Runway

Issues affecting Aleph generations

Partial outage Lasted 2h 38m · started · Runway's page

Level
confirmed
Worst impact
Partial outage
Components
App, Backend, Public API
Down Index
42of 100

What to do

  • Check whether you use Runway App, Backend, Public API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 38m it lasted.

    Anything that failed between 2025-12-12 10:40 UTC and 2025-12-12 13:18 UTC may need a replay.
  • Subscribe to Runway's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=runway works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Runway 3

  1. investigating

    We are seeing issues with Aleph generations that may affect API customers. We're working on investigating and resolving this issue ASAP.

    provider

  2. identified

    We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

    provider

  3. resolved

    This incident has now been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2b69998698

Is Runway still down?

No, this incident was resolved 2025-12-12 13:18 UTC. For Runway's live state, see https://down.guide/runway.

How long did it last?

2h 38m, from 2025-12-12 10:40 UTC to 2025-12-12 13:18 UTC, by the times Runway posted.

What was affected?

Runway named App, Backend, Public API.

What caused it?

Runway hasn't published a root cause. If it does, it shows here.

Where does this come from?

Runway's official status page, https://status.runwayml.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.